Senior Human Resources Advisor

About RipplingRippling is the first way for businesses to manage all of their HR & IT - payroll, benefits, computers, apps, and more - in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees' payroll, health insurance, work computer, and third-party apps - like Slack, Zoom, and Office 365 - all within 90 seconds.Based in San Francisco, CA, Rippling has raised $700M from the world's top investors - including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock - and was named one of America's best startup employers by Forbes (#12 out of 500).

About The RoleRippling will employ employees on behalf of our customers in countries all over the world. This is an exciting opportunity to be a foundational member of the Rippling team. As a Senior HR Advisor, you will support the Rippling in helping manage the entire employee lifecycle for international hires: from initial onboarding to offboarding. This role will be responsible for managing all employee relations issues for our clients, including but not limited to: dealing with claims, investigating complaints, managing approvals for leaves of absence, as well as answering our clients' HR questions.

What You Will Do

• Execute leave of absence management, performance management, terminations, anti-harassment, and other HR challenges that present legal or regulatory risk to their businesses
• Manage employee claims related to unemployment benefits, leave benefits, disability benefits, workers' compensation, and employee grievances
• Respond to inquiries from clients, and develop programs and processes with our sales, implementation, support, and client services teams to meet our commitments to our customers
• Establish processes to both professionalize our offering and optimize our efficiency around these offerings
• Work closely with our product and engineering teams to develop a best-in-class HR Services offering, that leans heavily on technology to ease the administrative burden of HR compliance

• 6-8+ years of experience providing HR advice/consulting services to clients, or in an internal HR business function for a fast-paced organization
• 6+ years of full payroll administration experience, preferably with BCS or Nmbrs
• Deep understanding of human resources and payroll compliance rules and regulations across jurisdictions
• Experience managing employee claims related to unemployment benefits leave benefits, disability benefits, workers' compensation, and employee grievances
• Excellent client-facing verbal and written communication skills
• Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution
• Experience with employees in the Netherlands (required) and other countries (nice to have)
• Payroll administration experience is a requirement
• Languages: Dutch and English Professional Working Proficiency is a requirement
• Benefits and pension administration, nice to have