Project Manager

The job can be based in our office in Barcelona or as a remote role in Spain, Netherlands, Germany, Ireland, Israel, Poland, Portugal, Romania or United Kingdom.

About Typeform

One sunny Barcelona morning, two designers sat down to build a beautiful lead gen form for a bathroom company's showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn't flush down the toilet. Today, Typeform is a team of over 500 people from more than 35 countries, with offices in Barcelona, Spain and San Francisco, US.

We're building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale-because meaningful relationships start with conversations.

From online lead forms and engaging quizzes to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.

About the Team

Our Brand Studio team crafts Typeform's brand, and helps position us as the go-to option for building meaningful conversations at scale. We do this through beautiful design and unique user experiences.Our Brand Studio has evolved over the last year - we've recently launched our Brand Studio v.2.0, so it's a very exciting time to join the org. Our leaders are Karrie Sanderson, who joined this year as our Chief Brand Officer (previously at Smartsheet) and Laszlito Kovacs our Senior Director of Creative Expression (previously at WeTransfer) - they bring a wealth of experience building world-class design processes and design thinking to our teams.

• Our team's mission is to bring a delightful brand to the center of our culture.
• This happens through close collaboration with the whole company-from Product and Marketing to People Operations and Customer Success.

Typeform is entering a new stage and scaling quickly, and we're looking for a number of Senior Designers to help us evolve our brand as we grow.

Here's Laszlito, our Creative Director:

"Join our creative team and get people talking by building compelling conversational experiences to enrich and nurture human connections throughout our design. Here at Typeform we break down the barriers of tech to bring people closer, just the way it should be."

About the Role

This position will report to May Olmo (Sr Brand Studio Manager Ops)

The word design is not about the work that we produce (it's wider than only design), but it relates to the frameworks and background of the practice.

Design Operations practitioners understand that the experience of making is as important as making the experience

Here's what you'll do:

• Monitor and assess Brand Studio and our external production teams workload and capacity against delivery timelines, maximizing resources through, effective time allocation.
• Manage schedules, call out dependencies, and clearly communicate and handle exceptions that arise
• Establish clear lines of communications across your team (and other teams) so that creatives and stakeholders have transparency and stay aligned on expectations of goals, deliverables, resources, and schedules.
• Lead weekly operations meetings to keep our leadership team looped in and aligned with campaign deliverables.
• Communicate and document processes, programs, change management, and operations to Brand Studio and other teams within the company so we can continually improve.
• Find and proactively fix bottlenecks in the production workflow with key stakeholders so we can work smoothly.
• Monitor resources, statuses, and metrics for reporting purposes, and flag urgent needs as soon as you spot them.
• Bring clarity to work and systems by reframing and connecting work to drive team alignment
• Optimize and support resource tracking and creative tooling infrastructure
• Forecast resourcing needs and identify over or under capacity
• Partner with Sr. Design Ops managers to improve infrastructure and processes
• Set up tooling and processes to better anticipate Brand Studio needs.
• Source and onboard freelancers and third-party production companies.

Here's what we're looking for:

• At least 5 years experience in project/program management and digital production, bringing to life content and brand marketing strategies and online ads for an in-house team.
• A digital background, ideally from the agency world, design firms, or a part of an in-house creative team in a startup.
• Mastery of standard project management procedures and tools
• Excellent organizational & prioritization skills, attention to detail, process knowledge, and ability to multitask and pivot quickly.
• The ability to work fully independently and proactively in finding solutions.
• A positive and proactive attitude along with the ability to enforce deadlines
• A creative problem solver mindset that encourages creatives, calms, and coaches partners, bringing everyone along the creative journey, all the while seamlessly navigating ambiguity and adversity when needed
• Experience in managing designers and other creatives. You have an excellent understanding of the design process and fundamentals.
• Experience implementing and structuring new processes at scale within creative teams.
• You can share experiences as being accountable for end-to-end large-scale projects.
• Sharp communication skills, both verbal and written, in English.
• Scoping, budgeting, and project planning expertise.
• Experience working in agile environments
• A strong understanding of design thinking, and design/creative production processes.
• A slight obsession with great design campaigns and new media content trends.
• A relationship-driven approach to project management with an ability to inspire, motivate and keep stakeholders engaged.
• A natural ability to understand other stakeholders and make yourself understood.
• Tech-savviness and adaptability to change.
• A willingness to go the extra mile when worth it.
• Think you're a good fit? Hit apply-success might be just around the corner

The job can be based in our office in Barcelona or as a remote role in Spain, Netherlands, Germany, Ireland, Israel, Poland, Portugal, Romania or United Kingdom.

You'll be made to feel at home from the first moment, thanks to our thoughtfully designed remote onboarding. And you'll get a $1000 one-off payment to kit out your home office, plus $120 per month to cover any extra expenses. Travel is hard right now, but when the world is back on its feet, feel free to stop by our San Francisco or Barcelona offices to say hi.

Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customers, and we want our employees to reflect those differences. At Typeform, we're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We aim to be an equal opportunity workplace.

Interested? Hit apply and show us what you've got.