Product Owner Cards

Xapo is an international fintech startup on a mission to protect and grow its clients' life savings.

We're a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it's our values, our resourcefulness, and our drive that makes us Xapiens.

We work hard, think globally, and inspire each other to grow every day. If you're the best at what you do and share our passion, we want you.

Join us, wherever you are, and help us build a digital bank worthy of the digital age at Xapo.

Position Overview

As Product Owner - Cards, you will be responsible for setting, prioritizing, and evaluating the work generated by the team in order to ensure impeccable features and functionality of the product.

The Account and Cards SAT is responsible for creating, maintaining and improving seamless E2E card experience and access to clients account and transaction information via Xapo Bank app for our global clients. On the card side, this includes MC and Visa debit cards linked to a client account. Additionally, the Account & Card team links client accounts with a client Xapo Bank app enabling a client to view account main view and balances, transaction receipts and statement exports.

The key focus areas for the SAT are to enable statement exports triggered by a client via the app, card cashback improvements and cashback redemption via the app, and virtual card implementation.

Responsibilities

Among other responsibilities, you'll gather feature requests, schedule releases and coordinate sprints.

Vision:

• Cooperating with Product Manager and Service Manager from design through execution and implementation;
• Bridging business needs with technology solutions, translating the business requirements into technical requirements;
• Facilitating conversations between the Business and Technology to determine the "what" and the "how" of product features;
• Cooperating and leading cross-functional teams if needed with a variety of internal groups as well as with external partners, primarily card payment processor and card scheme to identify new technical requirements and solutions, or to solve technical issues.

Product backlog:

• Working closely with Product Manager and Service Manager to create and maintain a product backlog according to business value and ROI;
• Planning and prioritizing product feature backlog and development for the product;
• Providing backlog management, iteration planning, and elaboration of the user stories;
• Setting Sprint goals.

Overseeing and managing development stages:

• Participating in scrum teams as the Product Owner;
• Ensuring that the team always has an adequate amount of specified and refined tasks to work on;
• Removing or mitigating impediments to the team progress, serving as the point of contact between teams and other departments and ensuring the successful completion of Releases and Sprint Goals;
• Planning, executing and monitoring UAT;
• Documenting new product features and system

Evaluating product progress:

• Monitoring the product and the platforms' performance, proactively identifying process bottlenecks and leading initiatives to resolve discrepancies or other issues when identified, tracking and reporting issues through to resolution;
• Recommending and executing operational improvements, working with appropriate functional areas to simplify the way we do business and creating a better client experience;
• Tracking product progress through visualization of workflow, issue status validation, roadmap planning and real time resources;
• Leading the planning product release plans and setting the expectation for delivery of new functionalities;

Research:

• Maintaining up-to-date knowledge of current and emerging topics in software development;
• Being aware of competitors in the FinTech industry;
• Being up-to-date with Agile/Scrum best practices and new trends.

Background and Qualifications

• Previous working experience as a Product Owner for 5+ years;
• BSc in Computer Science, Engineering or similar field;
• In-depth knowledge of Agile process and principles;
• Being a Certified Scrum Product Owner or Certified Scrum Master is a plus;
• Experience and subject matter expertise in financial services, card payments and operations specifically is preferred;
• Excellent organizational and time management skills;
• Creative thinker with a vision;
• Driven and Self-motivated;
• Builds trust at all levels;
• Attention to details;
• Ability to perform under pressure in order to meet deadlines;
• Strong interpersonal skills;
• Excellent communication skills - verbal and written;
• Demonstrated analytical and problem-solving ability;
• Ability to read, write and speak fluently in English;
• Experience working in Bitcoin or Cryptocurrencies is a plus.

Other requirements

• A dedicated workspace.
• A reliable internet connection with the fastest speed possible in your area.
• Devices and other essential equipment that meet minimal technical specifications.
• Alignment with Our Values.

Why work for xapo?

• Impact globally, work remotely.
• Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
• Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day.
• Expect Excellence: Collaborate, learn, and grow with a high-performance team.

About xapo

We founded Xapo to address two of the biggest issues with Bitcoin adoption: accessibility and security. In a matter of years, we developed an industry-leading platform that introduced cryptocurrency into the daily lives of millions worldwide.

Now, we're bringing our expertise to all facets of our users' finances. Because no matter who we are or where we're from, we all deserve more options, more control, and more peace of mind where our money is concerned.

We're an Equal Opportunity Employer - we believe that diversity is critical to our success as a global company. An inclusive workplace is the foundation of Xapo - it allows us to create products that cater to clients around the world.