Key Account Manager

Portugal; france

Our purpose

Otrium is a purpose-led business - we see a future where all clothing is worn.

Every year, billions of items are produced globally but are never sold. Clothing goes unworn and often ends up in landfills. This is a huge waste of creative energy, labor, natural resources and investment. Otrium is changing fashion from the inside out: we are an online fashion outlet marketplace and we tech-enable designer brands to find an owner for every item they produce.

Our global business

Founded in Amsterdam and headquartered in the cloud, Otrium also has hubs in New York and London. As a digital-first company, we work around the globe and don't need to limit our HQ to one location or a single hub. We want to ensure our O-team can work in a way that best fits their needs, whether that's remote-first, hub-first, or hybrid (50/50).

Otrium is also committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

Here's to freedom, flexibility, and global inclusivity!

About the Role

As a Key Account Manager/Partner Success Manager, you will be part of a highly energetic and ambitious team responsible for managing Otrium's biggest international fashion brands.

Your daily tasks involve building a strategic partnership with these brands - by setting joint business plans, monitoring performance and removing obstacles to growth. You will manage relationships with senior stakeholders (both internal and external) and achieve joint goals through a structured project-based approach. This role requires excellent Sales, Commercial and Analytical skills.

Role and Responsibilities

• Manage a portfolio of 10-15 key accounts, for example Tommy Hilfiger, PUMA and Karl Lagerfeld
• Set long-term joint business targets with all Brands in your portfolio, with a structured project-based approach
• Work closely together with internal/external stakeholders to gather key data/tools to support the common strategy to reach the set goals
• Analyse, develop, present and follow up on your Brand Partner growth plans
• Monitor commercial performance insights and opportunities and share best practices with all stakeholders
• Strengthen Brand Partner relations
• Achieve your individual targets
• Work closely together with the New Business team for smooth handover during onboarding process of new Brands

About you

• 7+ years of relevant working experience, big plus if within fashion industry
• You have a proven track record in an key accounts sales role
• Excellent analytical skills, being able to turn data into insights
• You are used to working with targets and KPI's
• You have previously worked in a fast growing company (start-up and/or scale-up)

Our values:

Every member of the O-team uses our values in their everyday working lives. They act as our internal manifesto to help us think about how we act as a collective team, and they link directly to our mission: All clothing should be worn.

• #Only together - We are a human business. We are empathetic. We are inclusive. We care about each other, our customers and partners. We know that developing innovative solutions in today's fast-pace world is complex. It takes more than one person to succeed!
• #Humble and Real - We are grateful, we are humble, we are open. We listen, we learn, we share. We're modest and always open to the possibilities and different perspectives.
• #We own it - We are passionate, high performing, we drive for output. We bring things home! We are agile and adaptable problem solvers. Prepared to fail and learn fast, we embrace and share mistakes so that we learn from them.

What's next

• Excited about what you're reading? Let us know more about who you are and why we should work together!
• We look forward to hearing from you!

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