Group Product Manager, Content and Community

Maven is the largest virtual clinic for women's and family health, offering continuous, holistic care for fertility, pregnancy and parenting. Maven's award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better health outcomes for both parents and children. Founded in 2014 by CEO Kate Ryder, Maven has supported more than 10 million women and families to date. Maven has raised more than $200 million in funding from leading investors including Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.

An award-winning culture working towards an important mission ?" Maven Clinic is a recipient of over 20 workplace and innovation awards, including:

Fast Company #2 Best Workplaces for Innovators (2022)
Fortune Best Workplaces NY (2020, 2021, 2022)
Great Place to Work certified (2020, 2021, 2022)
Inc. Best Workplaces (2022)
CNBC Disruptor 50 List (2022)
Fast Company #1 Most Innovative Company in Health (2020)
Built In NYC Best Paying Companies (2022)
Built In LGBTQIA+ Advocacy Award (2022)

Maven's product team is growing to accelerate our mission of driving better health outcomes for our members through an engaging, human-centered product experience. We are looking for a stellar Group Product Manager to lead our content and community strategy and products. Reporting to the VP of Product for Member Experience, you will partner closely with engineering, design, and other cross functional teams to deliver compelling and innovative educational and community connections.

This role is an excellent fit for a seasoned, self-motivated and creative product leader who leverages analytics and insights, experimentation, and business understanding to drive decisions and cross-team alignment. The successful candidate will be responsible for elevating the discovery and consumption of Maven's live and on-demand content, and evolving Maven's peer-to-peer support into lively conversations. Performance will be measured by frequent member visits and long-term retention.

As a Group Product Manager for Content and Community at Maven, you will:

Develop a strong understanding of our members and why they use Maven - what problems then encounter and what opportunities we have to drive frequent member visits and long-term retention
Lead the product vision, narratives, and strategy for Maven's content and community that shapes the value and satisfaction of Maven's experience for members
Oversee implementations, enhancements and new product development inclusive of internal systems (such as CMS, ESPs) and member-facing experiences like personalized, multimedia content
Work closely with senior leadership across Maven to ensure alignment and delivery of member engagement goals against company vision, mission and objectives
Define success outcomes and drive team to deliver high-quality products and business value proven by results
Be a player/coach, which requires you to execute as an individual contributor where necessary while building and coaching your team product management best practices
Build and oversee a team of product managers and foster team engagement, Maven values and professional growth
Support overall development of the culture, people, and operational processes to sustain a high-performing product team

We're looking for you to bring:

6+ years of Product experience building digital consumer products throughout the entire product lifecycle, specifically in entertainment, social network, publishing, gaming, fitness and wellness
2+ years of experience building and managing high-performing product teams with a track record of consistently delivering on roadmap commitments
Strong product sense, basing decisions in data, user feedback and measurable impact
Experience leading and growing the careers of Product Managers over the course of multiple years
Ability to navigate to the the best solution in ambiguous situations, using empathy and candor to explain the rationale behind decisions
Great sense for simplifying products and working through complex technical challenges
Skill navigating executive stakeholders to reach the best business outcomes

Helpful experiences and skills (if you don't have them, you can learn them with us!):

Background in a healthcare-related or other regulated field

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits & Perks:

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
Whole-self care through wellness partnerships
Weekly breakfast, lunch, and get-togethers
16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
Udemy, annual professional development stipend, and access to a personal career coach through Maven
401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will also never ask for bank account information (routing, account numbers), social security numbers, passwords or any other sensitive information to be delivered over email, or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com.

Summary
Company name: Maven Clinic
Remote job title: Group Product Manager, Content and Community
Job tags: Online Gaming, SMM