Attentive Mobile

Engineering Manager, Platform Infrastructure

Attentive Mobile

Remote job description

About Attentive:
Attentive? is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

We're looking for an Engineering Manager to lead our Platform Infrastructure Engineering team and enable teams at Attentive to quickly build scalable, secure, and performant applications.

This team is responsible for building and operating the core infrastructure of our microservices architecture here at Attentive which consists of Kubernetes, Istio, various AWS services, and our Infrastructure as Code. We leverage Terraform as our Infrastructure as Code solution and are consistently working to improve our release process through investments in CI/CD. Our goal is to enable teams to deploy to production quickly and reliably in order to promote faster product iteration.

What You'll do

    • You'll lead your team, being a role model to ensure collaboration and that individuals are motivated and engaged.
    • You will be an effective people manager who also has the capability to contribute as a highly technical hands-on engineer when the need arises
    • Develop automation workflows to improve team efficiency Analyze and improve efficiency, scalability, and stability of various system resources
    • Partner with other teams and business stakeholders to deliver business initiatives
    • Use your familiarity with DevOps methodologies and practices to foster a culture of quality while facilitating developer velocity

Who You Are

    • You have experience in the leadership of teams as a manager and helped to make key decisions. We are looking for someone who can get going quickly, providing leadership to the team from the beginning.
    • Communicating comes naturally to you, and you enjoy building positive relationships with collaborators and peers.
    • You are pragmatic and look to deliver value early and often with continuous improvement rather than seeking finesse in a single delivery.
    • Experience maintaining large-scale infrastructure, supporting production workloads, and configuration management
    • Familiarity with Cloud deployment workflows and cloud IaaS providers (preferably AWS)
    • Prior experience with containerization and Kubernetes orchestration

Product Development at Attentive

    • Our infrastructure runs primarily in Kubernetes hosted in AWS's EKS
    • Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
    • Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS.
    • Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
    • Our team is 300+ engineers, product managers, and designers from top tech companies including Google, Microsoft, Twitter, Moat, Oscar, and AppNexus
    • We believe our company will win in the long run through product innovation. To get there, we obsess over iteratively delivering customer value through rapid prototyping and data-driven decision-making.
You'll get competitive perks and benefits from health care to home office equipment, to help bring your best self to work.

#LI-Remote #LI-EF1

Attentive Company Values
Default to Action - Speed is our best offense and defense
Never Settle - Continuously raise the bar for yourself and your teammates
Hard Work Solves Big Problems - Success requires grit and resilience
Be Attentive - Work together as a team to drive greatness for our company and our customers

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

Company name: Attentive Mobile
Remote job title: Engineering Manager, Platform Infrastructure
Job tags: configuration management, infrastructure, AWS

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