Site Operations Lead

As the Saint Louis Operations Site Lead, you will be at the forefront of leading Scale's Federal labeler workforce and managing operations across unclassified and classified work sites. As a general manager, you will be responsible for professionalizing and growing the labeler workforce to accelerate the development of AI applications for Scale's government clients.

You will:

• Lead a 250+ contractor workforce of data quality specialists (labelers) working on unclassified and classified government data
• Own outcomes in their entirety: from ideation and strategy to in-the-weeds delivery of results
• Oversee multiple recruiting pipelines to grow the workforce to 500+ labelers
• Project manage a diverse portfolio of operations across unclassified and classified offices to include HR, IT, security, finance, and workspace issues
• Lead customer-facing presentations on the capabilities and growth of the Saint Louis workforce
• Coach and develop leaders in the workforce to achieve high-impact outcomes
• Be a relentlessly positive cultural agent to professionalize the labeler workforce

Ideally you'd have:

• 10+ years of experience in a general manager, operations, growth, or consulting role requiring a blend of analytical, strategic, and cross-functional work
• Active U.S. security clearance (Top Secret - SCI preferred)
• A strong orientation towards outcomes and a history of being scrappy when it counts
• An easygoing interpersonal style and ability to work and build relationships with a wide range of people
• Experience leading small teams and managing multiple, complex work streams

Nice to haves:

• SQL proficiency and analytics experience
• MBA or relevant master's degree
• Background in intelligence work, particularly geospatial analysis

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, Meta, GM, Samsung, Airbnb, NVIDIA, and many more. We've recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.