Remote job description

Culture Amp is a remote-first company and this position may be based anywhere within Australia or New Zealand. The role can be fully remote, or a mix of in-person if you're based near our Melbourne office.

About the role

We are looking for a Senior Delivery Lead to work with us on tools and workflows for managing and understanding text-based employee feedback within our flagship Engagement product. You will be supported to build a product team that can truly own this fascinating domain and evolve our product offerings in this area, in collaboration with our exceptional ML engineers and data scientists.

As a Senior Delivery Lead, you will:

  • Work with other leads in your team to establish a clear team charter and system of work, and goals which are aligned to the broader group.
  • Create an environment that helps your team succeed - supporting their wellbeing, encouraging psychological safety and feedback, fostering collaboration, and taking advantage of the differing strengths and intrinsic motivations of individuals in the team.
  • Ensure the team has a system of work and rituals in place to work effectively and sustainably. You'll remove blockers, and ensure your team have the tools and knowledge they need to deliver on their mission.
  • Play an instrumental role in facilitating decisions that affect your team.
  • Attend regular catch-ups with leadership from the wider group to raise issues and share progress.

In addition to the usual delivery lead stuff, some attributes that we'd rate particularly favorably, and would love you to highlight in your application:

  • Fascination with and aptitude for words and language.
  • Experience with or nerdy interest in Artificial Intelligence and Machine Learning.

About you

This job is for you if:

  • You have experience in leading a cross-functional team of product managers, designers, and engineers. You believe that the best outcomes come from working collaboratively rather than in silos.
  • You've managed a team of engineers and are comfortable giving and receiving feedback to motivate and steer them to success. You confidently identify areas for improvement, provide timely guidance, and motivate them to reach their goals.
  • You're comfortable managing multiple work streams, and building positive relationships with stakeholder groups from across the company.
  • You are a proactive and clear communicator. You value empathy and kindness and are able to articulate your ideas and feelings when writing or speaking, and are open to the perspectives others bring.
  • You're self-motivated and can work independently. You take the initiative to ensure that you have everything you need to work efficiently and call for support when required.
  • You evaluate ideas, proposals and solutions critically. Making the ideas of others stronger with your input.
  • You're aligned with our values and demonstrate them through your working practice.

Research shows us that candidates from underrepresented backgrounds often don't apply for roles unless they meet all the criteria. While we have a strong bias for candidates who can do many or most of these things well already, we strongly encourage you to apply if you're at all interested. We'd love to learn how your unique experience will improve our teams and widen our perspective.

We expect that most of our candidates will have experience in a software product development environment. Above all, we want to hire delivery leads who we believe will help Culture Amp grow, and help our customers achieve their goals.

Supporting you at work

We ensure you have the tools and support you need to thrive, both inside and outside of work:

  • A new computer and budgets for setting you up to work where and how you want
  • A stake in the company's success through our employee share options program
  • Flexible working hours and arrangements so you can create a schedule that suits you
  • Generous parental leave allowances and at-work support programs for both primary and secondary carers
  • Resources and flexible budgets for coaching, well-being, and to support your growth

Company name: Culture Amp
Remote job title: Senior Delivery Lead
Job tags: saas / subscription, professional services, business services, hr

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