Senior Carrier Manager

Ankorstore is an ecosystem that enables independent brands and retailers to thrive.

We're on a mission to rewild retail and restore it to its natural order by empowering brands and retailers to grow freely, embrace their creativity, and stay competitive.

Our platform harnesses the power of technology to create a mutually beneficial community that reinvents the way brands and retailers work together.

With decades of experience in retail and building marketplaces, in 2019 the Ankorstore founding team knew it was time to create a global wholesale solution to swing the balance in favor of independents and return them to their rightful place - at the centre of their communities.

Just two short years later, we've grown to a team of over 650 employees operating across seven offices worldwide, and we'll grow even more in 2022. After fundraising in January 2022, taking our total funding to ?365 million, Ankorstore is thrilled to have achieved "unicorn" status in just two years.

We're scaling fast and looking to grow our team with world-class candidates to support our vision of rewilding retail!

About your role:

Logistics is at the heart of Ankorstore unique value proposition. It is currently a pain for both retailers and brands. Independent retailers struggle with inventory management and reliable delivery while brands prefer to focus on marketing and product. Our mission is to delight our customers by creating an amazing product and delivery experience. We want to set new standards for businesses and brands.

We help brands ship their orders seamlessly and everywhere by partnering with the most relevant logistics partners. We help retailers by providing them with outstanding delivery experience and smart inventory management services.

This is a unique opportunity to have a meaningful impact on our customers and to get a 360 view on the e-commerce BtoB supply chain (transportation, fulfillment, cross-border shipping).

As Senior Carrier Manager, you will be responsible for the transportation capacity, quality, and costs. Responsibilities include:

• Responsible for Ankorstore carriers portfolio management to secure overall competitive capacity at the best performance
• Manages 3-4 Carrier Contracts: rate negotiation and terms (preferred CS,..) and ensure smooth rollout of contracts (invoicing validation)
• Manages Carrier Performance: Bridge performance to target, focus on recurring issues (pickups, invoice, consignee address)
• Maintain and improve communication between carrier and Ankorstore CS, Brands and Retailers
• Build and manage the carrier management team
• Deploy specific transportation projects in coordination with Ankorstore Transportation Program, Fulfillment, Product, Finance, CS and Market teams

What You'll Bring to the Table:

• Strong communication skills, both verbal and written
• Brings a department and company-wide perspective to decision making.
• Strong business acumen : understands how to calculate high-level ROI and partner with finance to complete a cost-benefit analysis
• Anticipates, identifies and drives resolution of technical challenges and interdependencies to prevent downstream problems.
• Has a deep understanding of the business' and end user's needs, and can proficiently translate those needs into the right solution.
• Has a good understanding of export related processes. Especially on the Brexit
• Proven analytical thinking with a natural tendency to use data in decision-making and prioritization
• Experience in prioritizing multiple concurrent projects while still delivering timely and accurate results
• 6-10+ Years of Supply Chain/ Transportation/Project Management related experience

Other skills that would add value:

• Bachelor's degree or higher in Business, Management, Transportation or other technical field
• Knowledge of SQL and coding basics (or you'll learn it with us ;) )
• FR "Commissionnaire de transport" status

Ankorstore is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.