Risk Officer

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. We deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.

Risk Officer

We're looking for a hands-on and highly motivated Risk Officer to educate and train on reducing fraud and chargebacks internally and externally. You will handle all requirements of the Card Schemes as stated in the Rules and Regulations of the applicable Card Schemes, with regard to Risk and Chargeback Programs.

What you'll do

• Execute high volume of risk assessments related to fraud and chargeback for new merchants and monitor the risk exposure during the relationship of these merchants with Adyen;
• Cooperate as a contact person towards the Card Schemes related to the Fraud and Chargeback Programs and managing the fraud and chargeback levels of merchants and Adyen Acquiring in particular;
• Advice on fraud redundancy to account management and sales and initiate appropriate fraud settings;
• Initiate development projects to improve / amend fraud settings and chargeback management;
• Communicate and share ideas globally with internal departments on execution, improvements of the fraud & chargeback avoidance or resolution.

Who you are

• You have payment industry experience;
• You know Risk and Card Scheme very well;
• Fluent in Spanish and English, both written and spoken;
• You have excellent communication skills and committed to question the status quo;
• You have excellent analytical skills, are detail oriented and the ability to multi-task;
• You are able to work in a independent way and you are a strong collaborator, connecting with colleagues and sharing ideas to improve effective teamwork;
• Experience in fraud analysis and/or risk management procedures on the merchant side would be a plus - ideally payments fraud;
• Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within the next couple of weeks. Our interview process tends to take between 4 or 5 weeks to complete. Don't be afraid to let us know if you need more flexibility.