Delivery Manager

What we do at Codat

Our mission is to make life easier for small and medium sized businesses, the backbone of our global economy.

We do that by working with fintech companies and financial institutions to help them connect into the systems their small business customers use. With this connectivity, our clients are building next generation products to take the friction out of running a small business, from business management software to alternative lending and corporate cards.

Codat is a Series C-funded company, backed by some of the leading investors and most successful tech companies in the world, including J.P. Morgan, Shopify, Plaid, PayPal Ventures, Amex Ventures, Index Ventures and Tiger Global. We have offices in London, New York, Sydney.

We live by our values of being united as a single team, building a product that is useful to our clients and their customers alike, and bringing a focus and urgency to our work that makes us unstoppable.

What you will be doing

As a Delivery Manager in the Delivery team, you will own the execution on our product roadmap.

You will work closely with Product, Engineering, Client Success, Solutions, and Support teams to manage delivery of new products/features/integrations, as well as ensuring there is appropriate focus on continuous Improvement, and ongoing maintenance.

This role is critical to Codat's ability to continue to ship software fast, while maintaining outstanding levels of customer satisfaction, with both the size of our client base and engineering headcount roughly doubling Year on Year.

The role suits execution minded people, with a passion for detail & documentation, and strong scrum master/facilitation skills.

Responsibilities

• Own specification of products/features/integrations, working with Product Managers, Business Analysts, and also contributing yourself
• Prioritisation and planning of team(s) deliverables for short (sprint) and medium (6-8 week) horizon
• Facilitate technical design/problem solving discussions, ensuring a problem or proposal's dynamics are well understood, all inputs heard, trade-offs identified, and most Importantly, that an outcome is achieved and documented
• Stakeholder management/support - work with Client facing teams to specify, prioritise and plan delivery of client requirements
• Manage logistics of new product/feature/integration launch, working with all required stakeholders across Codat
• Act as first point of contact for questions related to the team's product/feature/Integrations (ideally answered through reference to documentation), troubleshooting, etc.

Our values

No matter what we're doing - whether we're speaking to customers, partners or to each other - we live by our values.

We believe in delivering useful technology that solves real problems for real businesses. We have a real want to do the stuff that isn't always "cool" but makes a difference.

We believe that the people in the best teams push and enable each other to excel. We're united when we have each other's backs - when something goes wrong, we don't blame, we work together to fix it. We embrace differences of opinion to end up with better outcomes. We don't let our egos win.

We believe that an unstoppable drive towards a single, clearly stated goal is the best way to build great things. We are biased towards action - we make informed decisions and then we act. There is no such thing as an impossible problem, just a great challenge to sink our teeth into.

What excites us

• Natural collaborator who thrives on bringing people together to execute on high Importance high urgency work
• Highly organised with an affinity for detail, planning and documentation
• Structured - able to quickly cut through complex problems; ability to separate signal from noise
• Interest in tech and understanding (or a desire to develop understanding) of RESTful APIs and Cloud native engineering.
• Ability to carefully and explicitly manage trade-offs between speed, quality, and client friction, working collaboratively with stakeholders
• Influencing skills to help build consensus across teams
• Outcome driven, hands on, and willing to get involved in any tasks as required to get the job done!
• If you are excited about applying for this role but aren't certain you meet 100% of the criteria, we'd still love to hear from you