City Technology Demo Manager

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.

We are relentless in our pursuit of better-for our riders, for our partners, for our employees, and for future generations. Our award winning electric vehicles help millions of riders take carbon-free trips in more than 300 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.

Job Summary

The City Technology Demo Manager (Europe, Middle East, & Africa) presents Bird's technology at in-person product demos, with the goal of winning operating permits. You will travel frequently to cities throughout Europe and present to elected officials, city staff, department of transportation officials, university administrators, disability advocates, and other stakeholders. While you will be supported by a cross-functional team, you will ultimately be responsible for the success of each demo.

Responsibilities

• Present Bird's technology at in-person product demonstrations with the goal of winning competitive operating permits. Demo attendees include elected officials (mayor, city council), city departments heads (Transportation, Public Works), city managers, dockless program administrators, university administrators, disability advocates, press (including television) and members of the public.
• Travel to European cities as often as every week. You should be excited to take 50+ flights per year. May include some travel to the Middle East, Africa, or North America.
• Interact directly with cities and other stakeholders as a representative of Bird.
• Listen to city officials and develop an understanding of their needs and priorities.
• Become an expert on Bird's product capabilities, as well as those of competitors.
• Execute demos that clearly show the value of Bird's product offering. Exercise judgment in customizing presentations for each city.
• Position Bird ahead of competitors through demos as well as strong storylines and content.
• Partner with internal teams such as Operations, Government Partnerships, Vehicle, Logistics, and Engineering to execute in-market demos.
• Share insights from city interactions with senior management, Product, and Engineering teams; recommend and advocate for new features that will resonate with government stakeholders.
• 50% travel. This is a travel-heavy role, and best suited to applicants who live near a major travel hub.

Required Qualifications:

• Excellent public speaking skills. You are able to captivate and engage an audience for a full hour.
• Wide ranging experience across all aspects of the micromobility industry, from tech to operations to government partnerships.
• Detailed understanding of micromobility technology, including hardware (scooters and ebikes), mobile apps, and configuration systems.
• Ability to manage a numerous complex and undefined issues related to micromobility programs, including conflicting goals across
• Technical knowledge or experience sufficient to position yourself as a "technical expert" to city officials.
• Deep empathy for the needs of city regulators. Ability to actively listen to their needs and respond with thoughtful solutions.
• Ability to communicate and connect with elected officials and staff of various political backgrounds.
• Written and verbal fluency in English.
• Written and verbal fluency in one or more of these languages: French, German, Italian, or Spanish. Additional languages are a plus.
• Ability to ride small electric vehicles (scooters and ebikes) on city streets including during increment weather.
• Driver License and ability to drive a van, for occasional transport of scooters and bikes. (Commercial Driver License not required.)
• Passion for Bird's mission and a proven track record of building and scaling programs, campaigns and initiatives.
• 5+ years of work experience.

Preferred Qualifications:

• Performance experience; acting, improvisation, standup, hosting, podcasting, vocal performance, toastmasters.
• Video production experience.
• Background in product management, engineering, or technical operations.

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we're constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer a generous employer-paid healthcare package, childcare support, pre-tax spending accounts, mental health resources, a work from home stipend, a wellness stipend, and a whole host of other out of the box benefits that meet you where you are.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives -encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you'd like to work? Sweet. Let's chat.