Business Operations Associate

Join a leading fintech company that's democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we've built and have been recognized as:

• Forbes Fintech 50 2021
• Glassdoor Best Places to Work 2021
• Inc. Best-Led Companies 2021
• TIME 100 Most Influential Company 2021
• We're growing and looking for...
• We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We're seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We're in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.
• Check out life at Robinhood on The Muse!

About the team

The Business Operations team works across all other teams to enable Robinhood's growth and business success. We evaluate and build new businesses and lead strategic projects that enable Robinhood to achieve its goals. We also support the design of scalable organizational structures, develop data-driven insights and decision making, drive process improvements, and program lead high-impact cross-functional projects. We act as a "special projects team" that takes on and solves any mission-critical strategy problem or initiative that will most enable Robinhood to grow faster or scale more effectively. Ultimately, we are a team of curious, humble, and analytically-minded individuals with a bias toward action and impact.

What you'll do day-to-day:

• Lead strategic assessments, perform analyses, and develop recommendations to drive major decisions for the company
• Stand up new operations and business units, and develop their roadmaps and goals
• Project lead cross-functional operational improvement projects that will increase business efficiency, reduce risk, and drive company-wide change
• Collaborate with leaders across the company to drive operational quality, scalability, and efficiency

About you:

• 3-5 years experience at a management consulting firm and/or experience in a Business Operations, Operations Strategy, Product, or a cross-functional operational role at a technology company
• Bachelor's degree and a record of academic achievement
• Highly effective written and communication skills
• Strong analytical abilities and proficiency with Excel, Powerpoint, and/or SQL
• Ability to work independently and a strong sense of ownership
• Ability to navigate ambiguity, prioritize, and juggle multiple projects

Bonus Points:

• Strong Robinhood product knowledge
• Resourcefulness, persistence, and ability to thrive in fast paced, entrepreneurial environment
• Outstanding interpersonal skills and ability to develop strong working relationships

Note to Recruiters and Placement Agencies: Robinhood does not accept unsolicited agency resumes. Robinhood does not pay placement fees for candidates submitted by any agency other than its approved partners.

We are excited to share that Robinhood is a primarily remote company! Our mission to democratize finance for all starts with our people, and that means bringing in and supporting Robinhoodies who can best help drive our mission forward - no matter where they're based in the country. Read more here.

This job is following Robinhood's Primarily Work from Anywhere model which means the Robinhoodie can work anywhere in the country of employment.

We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job's working model.