Payroll content and documentation

About Remote

Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you're interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

About the Role

This is an exciting time to join Remote and make a personal difference in the global employment space as Payroll content and documentation on the Payroll Customer Experience team. As a dynamic and energetic professional, Payroll content and documentation will lead the content writing and knowledge management for internal and external users.

What this job can offer you

• Partner closely with client-facing teams and the Growth team to create content that solves problems for internal and external users
• Make thoughtful and intentional choices about content style and language with customer first mindset
• Partner closely with the Product team to make the key information accessible and self-serve within the Remote platform for users
• Work with subject matter experts to improve and scale the knowledge base
• Use data to help make content impactful and measure the impact

What you bring

• Several years of experience as a freelance or in-house writer.
• Experience writing and editing for payroll, law, and/or HR is a plus.
• Worked at a hyper-growth start-up.
• A positive mindset to adapt to a fast-paced, international work environment.
• Solution-oriented and analytical using metrics and data to approach problems.
• You are curious to understand details and share the information in digestible ways.

Practicals

• You'll report to: Manager, Payroll Communication & Contents
• Team: Payroll
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify;South America & Central America
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members
4. Prior employment verification check (Read more at remote.com/employment-checks)

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Benefits

Our benefits & perks are explained in our public handbook at remote.com/benefits.

How you'll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

Please fill out the form below and upload your CV with a PDF format.

We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.

See how to convert your CV to PDF here.

If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Need help? Email hiring@remote.com