Head of Comms

As the founding member of our Comms team and reporting directly to the CEO, your mandate is to help build awareness around Pilot with key audiences. You'll have an opportunity to build the Comms function from the ground up, overseeing external and internal communications and helping the team navigate key moments like company announcements, product launches, and speaking engagements.

Pilot has been covered recently in leading publications such as CNBC, CNBC Broadcast, TechCrunch, Fortune, Business Insider (1, Insider, and others.

Key Responsibilities

External Communications

You'll be responsible for building and managing a communications program that aligns with, and helps achieve, Pilot's business goals. You'll also have the opportunity to hire and manage an external PR agency.

Internal Communications

You'll be responsible for executive and employee communications, DE&I, and HR/employee branding comms support. You'll work with the CEO on our bi-weekly All Hands, Q&As, Town Halls, and special events.

About you

• 7-12 years of communications experience in-house at a high-growth tech startup or working at an agency with startup clients
• Impeccable instincts on narrative building and strong writing skills
• Hands on, gets-stuff-done mentality
• Relationships with key media outlets (e.g. CNBC, TechCrunch, Bloomberg)

Why Pilot?

• We invest in our employees' development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• 100% coverage of employee only (individual) benefits
• Parental leave for birthing or non-birthing parents - 100% pay for 12 weeks
• 401(k) plan

Recruitment scam notice

Recruitment fraud is a sophisticated scam offering fake job opportunities. This type of fraud can occur through false websites, impostor LinkedIn profiles, fake job postings on job boards, phishing e-mails claiming to be from the company, etc. The fraudsters often request recipients to provide sensitive personal or financial information (SSN, bank account, etc.) and/or to make payments.

Please note that employment offers and any requests for information will always be made by a Pilot employee with a @pilot.com email address. If you are receiving an employment inquiry or employment offer from a non @pilot.com email address, please assume it is not genuine. Pilot never asks job seekers to make any payment as part of the recruiting process. If you have any questions about the authenticity of the Pilot recruitment process or an offer that you have received, please contact us by email at recruiting@pilot.com. If you have provided monies or other sensitive personal information and suspect you are the victim of fraud, please contact your local authorities or the Federal Trade Commission at 1-877-382-4357 or online at ftc.gov/complaint.

Recruitment agency policy

Pilot does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Pilot is not responsible for any fees related to unsolicited resumes.

Equal employment opportunity

Pilot is an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. We base employment decisions on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethical origin; age; physical, mental, or sensory disability; sexual orientation; gender identity and/or expression; martial, civil union, or domestic partnership status; past or present military service; HIV status; family medical history or genetic information; family or parental status including pregnancy; or any other status protected by the laws or regulations in the locations where we operate. Pilot will not tolerate discrimination or harassment based on any of these characteristics.

Pilot welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Pilot's demonstrated commitment to diversity extends to hiring talented individuals in spite of prior criminal history in accordance with local, state, and/or federal laws, including San Francisco's Fair Chance Ordinance and the California and Tennessee ban-the-box laws.

If you are a qualified individual with a disability and need a reasonable accommodation in the job application process, please reach out to recruiting@pilot.com.

Important e-verify information

Federal law requires Pilot to confirm the identity and employment eligibility of all persons hired to work in the United States, and Pilot participates in the E-Verify program for this purpose. Pilot will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

• Please read the attached notices, available in English and Spanish, for important information.
• E-Verify Notice
• Right to Work Notice