Crum & Forster

AVP, Public Relations & Communications

Crum & Forster

Remote job description

Crum & Forster Company Overview:
Crum & Forster (C), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. Approaching $4 billion in written premium as of 2021, C enjoys a financial strength rating of "A" (Excellent) by A.M. Best.C is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people - 3000+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards.C is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021.For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description:
The AVP of Public Relations & Communications will develop and execute external communications strategies and programs to support C's business objectives and lead the efforts to raise awareness of C and its employees' expertise.This role will pro-actively cultivate the role PR serves throughout the company and communicate a uniform view of the corporate culture, customers and employees to lead the development of messaging and communication that resonates with targeted external audiences. What you will do:Lead the public relations/media relations strategy for C and its divisions - serving to raise the profile and enhance the image of C and its various divisions.Pro-actively develop and execute PR strategies to raise the profile and enhance the image of C through traditional and digital external channelsStay current with corporate strategies, initiatives and optimize messaging and content developmentServe as a trusted strategic communications advisor to business leadership by tracking key issues, analyzing potential media implications and developing key messages in coordination with business communicators and other relevant stakeholdersMonitor and analyze industry and competitive trends that impact the businessesRecommend and implement action plans in conjunction with senior leadership during crisePro-actively seek out and partner with executives and collaborate with a range of stakeholders, such as, Division Presidents and senior underwriting leaders to design impactful communications programs that inform and raise awareness of C's business lines and capabilitiesOversee media relations, including directly interfacing with reporters, arranging staff and member interviews, writing press releases, developing a contact database for trade and national media, identifying and pitching stories, and maintaining strong relationships with trade, business and tier one mediaMedia train appropriate spokespeople to ensure consistency of messageCollaborate on content for the company's website and social media channels; crafting consistent positioning, meeting C communications strategic goalsAs a strategic thought partner, create clear, compelling narratives around visions, priorities, and business themesCopy edit all collateral to maintain consistent voice and branded representationDevelop subject matter expertise in the A and P industries, as well as the issues that impact our business, our customers and the competitive landscapeBe key strategic partner for thought leadership exercises across the companyAnalyze media and develop monthly, quarterly, and annual media activity reports as neededKey Competencies:Extensive experience in communications, storytelling and corporate message developmentStrong copyediting skills and familiarity with The Economist and AP stylesAbility to synthesize and articulate complex concepts quickly to a variety of audiencesAbility to think strategically, plan and execute on multiple projects simultaneously and problem solveDemonstrable writing ability, knowledge of social media and digital media platformsExcellent communication, interpersonal and organizational skillsExperience working directly with senior executives, influencing and navigating ambiguityConfidentiality and business ethics; demonstrating outstanding judgment and discretionCapable of working across complex, decentralized organizationsStrategic & analytical thinkerA Team playerDetail-oriented and deadline drivenWhat you will bring to C:9+ years' experience in PR and communications roles in financial services, insurance a plusBachelor's degree in PR, Journalism, Marketing, Communications or related field (or equivalent experience)Proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook), experience with social media platforms and other digital media platformsExperience managing people a plus#LI-MS

What C will bring to you:
Competitive compensation packageGenerous 401K employer matchEmployee Stock Purchase plan with employer matchingGenerous Paid Time OffExcellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeingA core C tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen pathA dynamic, ambitious, fun and exciting work environmentWe believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C you will BELONGWe value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.




Summary
Company name: Crum & Forster
Remote job title: AVP, Public Relations & Communications

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