Researcher

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That's the power of data in motion in action-giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we're building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We're looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you're just starting out in your career or managing a large team, you'll be amazed at the magnitude of your impact.

About the Role

We are looking for a Product-Led Growth Research Marketing Manager to help optimize our Cloud Self-Service growth engine. In this new role, the successful candidate will partner with cross-functional colleagues to own and execute our qualitative research roadmap that powers critical business needs.

The ideal candidate would have experience designing and executing qualitative research initiatives, across a number of tools and methodologies. He or she should also thrive in partnering with diverse, cross-functional teams, to achieve business results at a hyper-growth company.

What You Will Do:

• Design and own the research roadmap, ensuring we're prioritizing actionable research that drives the most business value.
• Actively contribute towards quantitative and qualitative research projects, continually developing knowledge and understanding across the approaches
• Drive qualitative research projects end-to-end, including methodology, design, logistics, moderation/interviewing, analysis and backroom management
• Maintain a commitment to quality, accuracy, and timelines, while also identifying opportunities to think outside the box and be innovative
• Execute and excel at project tasks as assigned, including but not limited to conducting secondary research, testing online surveys and coordinating with programmers, creating simple to complex tab plans, creating slides and charts for custom deliverables, etc.
• Support team in internal initiatives and processes

What You Will Bring:

• 3+ years experience in a similar role
• Proven knowledge of exposure to research basics, ideation, storytelling, marketing/branding
• Experience in various areas of research, from market to product UX & UI research.
• Proven collaborator and team contributor
• Ability to execute tactically but also think strategically when needed
• Advanced analytics and SPSS a plus but not required
• Strong competency with Microsoft suite of products (Excel, Word, PowerPoint, etc.)
• Knowledge of google suite is a plus but not required
• Bachelor's degree or equivalent work experience.
• Bonus points if you have experience with software developers.

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Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.