Product Communications Manager

Discord is on a mission to help everyone find belonging by creating a new kind of communications service that puts users first, is built with integrity, and improves the lives of the people and communities it serves.

What started as a place for people to hang out while playing games together online has become so much more. From artists connecting with fans to students collaborating in real-time and young entrepreneurs inventing the future - there has never been a more exciting time to join.

Reporting to the Senior Manager of Product Communications, you will help lead product launches and announcements that introduce people all over the world to Discord - from advancing accessibility to making it easier for communities to gather, and more.

The role of the Communications team is to help shape and tell our story as we continue to serve the 150 million people (and counting!) who come to Discord every month. We are a pun-loving group of creative strategists that understands how communications positively contributes to Discord's mission. If that sounds like your vibe and you want to take your emoji game to , you'll fit right in.

What You'll Be Doing

• Manage daily efforts for the core product PR function, working with the product communications lead and colleagues in product marketing to launch new features and innovations
• Participate in larger product communications strategy and planning decisions
• Manage agency partners on media relations, speaking opportunities, and other external comms efforts
• Build and cultivate relationships with relevant media and influencers within the consumer tech, creator economy and gaming spaces
• Work with partners on plans and positioning to introduce joint product news and initiatives
• Develop messaging and materials for key product milestones
• Provide ongoing counsel to key stakeholders and among cross-functional teams
• Develop creative and strategic communications plans to celebrate our most exciting feature launch moments and other product milestones
• Work with teams across the company (i.e. Product Marketing, Product, Talent Partnerships, Legal, etc.) to shape storytelling and strategy for both proactive and reactive news moments
• You'll Thrive In This Role If...
• 6+ years experience developing successful product communications programs and campaigns with focus on a consumer audience
• Experience with landing earned coverage within consumer and industry press outlets
• Agency or in-house experience
• A passion for connected, impactful storytelling that educates and inspires consumers
• Experience consulting, advising, presenting to, and partnering with teams
• An understanding of social and content based marketing approaches
• A creative mentality when it comes to finding solutions

Bonus Points

• A deep knowledge of the Discord product and audience
• A love for tech innovation and internet culture
• Understanding of communication strategies from a global and local perspective
• Experience identifying and assessing communication risks

Benefits and Perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16 paid holidays, 4 weeks of PTO, use-what-you-need sick days and volunteer time off
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we're all remote)
• Flexible long-term work options (remote and hybrid)
• A diverse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests - from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

In a world of polarization, social curation, and loneliness, Discord is working toward an inclusive world where no one feels like an outsider. We believe in the value of genuine human connection, which can so easily be lost online. So we're building a space where everyone can find belonging from the inside out. If this strikes a chord with you, come build belonging with us!