Flipboard

Community Engagement Manager

Flipboard

Remote job description

Flipboard is the world's first social magazine, designed to inform and inspire the world. Available on web, iOS, and Android, Flipboard offers the world important and influential articles, videos, podcasts and products shared by the greatest publishers and our vibrant Flipboard community to advance conversation, keep people informed, and inspire them to engage, learn, and lead.

As our community manager, you'll have the opportunity to co-create the role together with others on our communications team, act as the voice of our brand, and drive Flipboard's social media strategy to increase engagement. In this role, you will develop strong relationships with community members and influencers, with a special focus on food, photography, technology, travel and personal finance.

The Flipboard team is currently working remotely. Join our team and work from the US or Canada.

Role & Responsibilities

  • Develop community strategy based company vision and goals.
  • Shape Flipboard's presence on established and emerging social channels to grow our audience, drive engagement and build brand awareness.
  • Empower and connect with community members about Flipboard, including product tutorials, webinars, blog posts, and social media.
  • Moderate and positively foster productive conversations on various platforms.
  • Support broader editorial, marketing and partnership initiatives.
  • Develop engaging and educational content, including copy for posts, images, gifs and videos for social channels.
  • Stay up-to-date on industry and cultural trends and develop creative ways to plug into them.
  • Measure success. Regularly track, analyze, and report on the performance of campaigns, content, and overall program health.
  • Present ideas, programs and analysis in team and company meetings.

Required Skills & Experience

  • 7 years experience in a community management role, including a track record with social media marketing and content creation, as well as the organization of events, webinars and user programs.
  • A people person, focused on building positive relationships and outstanding customer service.
  • Exceptional verbal and written communication skills, with immaculate attention to detail.
  • Creative, self-starting, goal-oriented.
  • Outstanding project management skills and multitasking abilities.
  • Ability to use data for monitoring, measurement and development of creative solutions.
  • Familiarity with tools such as Hootsuite, TweetDeck, Google Analytics etc.
  • Enjoy working in a fast-paced, start-up environment.
  • Bonus: curate Flipboard Magazines.

Benefits & Perks

Our benefits include medical, dental, vision and life insurance; flexible and generous "out of office time" for holidays, vacations, sick leave, relaxation and wellness, in addition to a mid-year and end of year break, totaling 10 days. We also offer an employee assistance program, plus eligibility to participate in pension (CAN) or 401k (US) plans with an employer contribution.

Why Join Flipboard?

  • Our vision: At a time when society could really benefit from being more informed and inspired, we are enabling great stories to reach passionate communities around the world.
  • Our team: Led by experienced CEO, Mike McCue, the Flipboard team is a positive, respectful, and diverse group of bright and highly capable people who work collaboratively with strong purpose and vision.
  • Our culture: We value an environment and culture that encourages people's voices and perspectives to be heard. We believe that leveraging our team will lead us to create better products and services for all our users and partners. We value diverse backgrounds, beliefs and experiences of our team members, and we are committed to fostering an inclusive environment for all.
  • Our value: We are fully funded and making steady, meaningful progress on a premium, high margin business within a $600B, highly strategic market. Our business model is tightly aligned with our values, our partners and our user experience which makes our company both valuable and unique.
  • Our product: Millions of people truly love Flipboard and rely on it regularly. Flipboard is a standard bearer for great mobile design, innovation, and we deeply value craftsmanship.
  • Our platform: Our platform selects the best content from thousands of publishers around the world, organizes it into highly personalized feeds, and presents it for further curation by the community. We are driven by hard technical challenges and we value pioneering new technology to continually increase the power, efficiency and scale of our platform.

Flipboard is committed to a diverse and inclusive workplace. Flipboard is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or other legally protected characteristics.




Summary
Company name: Flipboard
Remote job title: Community Engagement Manager
Job tags: advertising, media, mobile, publishing

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