Assistant Manager, Brand Social Media
Anine Bing
Remote job description
ANINE BING Corporation is a fast-growing fashion & commerce startup revolutionizing the way products are developed, produced, marketed, sold, and delivered to customers. The brand reaches customers across social platforms, eCommerce, branded brick-and-mortar stores, and major department stores. ANINE BING has a global presence, with 11 stores in 6 countries around the world.
ANINE BING has 70+ employees across Sales, Production, Design, Graphics, and Customer Service located in Downtown Los Angeles. Key investors include Index Ventures founder Danny Rimer (Facebook, Dropbox, Net-A-Porter, Nasty Gal), Greycroft Partners founder Dana Settle (Maker Studios, Thrive Market, AwesomenessTV), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).
What We Are Looking For:
This is a roll-up-sleeves position for an ambitious and hungry Social Media specialist who wants to partner with a world class team to build a next-generation fashion brand.
You are a relationship builder and a team player -- driven to contribute to ANINE BING's reputation, growth and success. You love working in a fast-paced environment. You're a multi-tasker, self-driven and confident interacting with all levels of management. You're well-spoken and passionate about ANINE BING and the fashion industry itself.
As the Assistant Manager, Brand Social Media, you will support, optimize and grow our social media properties with a core focus on community management, content planning and reporting analytics. This role is part of a dynamic, fast-paced team that relies on strong cross-functional relationships, keen brand awareness and excellent judgment. Reporting to the Senior Director, Global Content & Social Media, the Assistant Manager is dually responsible for leading social media execution on our brand channels + content planning + community management.
Responsibilities:
Channel ownership & content management
- Manage posting to all brand social channels (@AnineBingOfficial) including Instagram, Facebook, YouTube, Pinterest, and TikTok
- Work closely with Creative team on planning daily/weekly/monthly social content calendar across brand social channels and distribute necessary updates to internal stakeholders
- Provide strategic oversight for content and editorial calendars in partnership with Creative
- Support the build-out of the TikTok strategy for the brand led by Senior Director, Global Content & Social Media
- Lead the creation and management of content briefs / requests to Creative
- Own social asset management including content reviewing and archiving
Community management
- Proactively and reactively respond to customer inquiries on Anine Bing Official social platforms and ensure clients requests are received and executed upon in a timely manner and in accordance with our guidelines
- Exercises speed, judgment and escalates questions/issues to the team as needed
- Develop best-in-class process and system for customer service responses
- Works with Senior Director, Global Content & Social Media to monitor global news and current events and how it relates to and effects brand social channels and content
Insights & analytics
- Working with social insights tools to keep a close eye on content, constantly aware of what is performing (or what is not) and continuing to optimize
- Monitor day-to-day performance for all brand social franchises and create weekly analysis to identify key trends, ROI, and revenue drivers
- Create Monthly recap reports to be shared with Executive team of overall social performance
- Work closely with the Brand Marketing and Communications team to measure success of influencer partnerships
Requirements:
- Bachelor's Degree or equivalent required
- Position requires 3-5 years of social media / community management experience
- Should be a self-starter and have a keen ability to work on multiple projects with multiple cross-functional partners and teams
- Must be consumer-obsessed, eager to engage with our audience on a daily basis with a fundamental interest in community and trends.
- Must be organized and highly detail-oriented, double-checking work with unprompted follow-through
- Should demonstrate a passion for the fashion industry
- Experience working at innovative, fast-paced startups or indie brands is a plus
- Hyper independent and self-motivated, and always proactive versus reactive
Perks + Benefits
- Competitive Salary
- Health Insurance: Generous stipend for Medical, Dental, and Vision Plans
- Unlimited PTO: Subject to Manager Approval
- Summer Fridays
- Clothing Discount: Generous employee discount
- Success at ANINE BING requires that ...
- You love to win
- You are a doer
- You are a team player
- You are humble
- You are honest, straightforward and transparent
- You are a good teacher/mentor (approachable and accessible)
- You are an advocate for the Design Team
- You are organized
- You are creatively open-minded
- You want to get your hands dirty
- You solve problems
- You are resilient
- You are flexible
- You are entrepreneurial, smart, and passionate
- You naturally go the extra mile
- If you don't know something, you say so. Then go figure it out quickly
- You give credit where credit is due and take responsibility for misses
- You love working in a creative environment
- You know there's more than one way to solve a problem and you work hard to find a solution that works best for the company and team
- You have a sense of humor
- You are an insatiable learner
Summary
Company name: Anine Bing
Remote job title: Assistant Manager, Brand Social Media
Job tags: e-commerce, fashion & luxury
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location or timezone
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category
Marketing -
posted
601 days ago
https://www.remote.io/remote-marketing-jobs/assistant-manager-brand-social-media-34622