Remote job description

data.ai is the mobile standard and the trusted source for the digital economy. Our vision is to be the first Unified Data AI company that combines consumer and market data to provide insights powered by artificial intelligence.

We passionately serve enterprise clients to create winning digital experiences for their customers.

We care deeply about our high-performance culture and operate as a global team. We have set excellence as our standard, hold each other accountable, continuously push innovation and win with style.

We are a remote-first company and we trust our people to get it done from the location that works for them.

What can you tell your friends when they ask you what you do?

I drive existing business for our premium products in the ROA market. I am responsible for Renewal as well as Upsell with high-touch communication with clients based on account planning. Our Team's obsession is Growth & Customer Passion.

You will be responsible for and take pride in....
  • You will work with some of the most innovative companies in the world. You will proactively generate net new upsell revenue from existing customers. You will also be tasked with renewing customers' existing SaaS subscriptions
  • You will work closely with the Customer Success team to drive adoption and engagement within existing accounts
  • You will become a trusted advisor and will excel at presenting how our product suite can help a company create winning strategies for the mobile market
You should recognize yourself in the following...
  • Bachelor's degree
  • Experience in Enterprise SaaS software
  • Additional experience in data analytics, market data, or performance marketing is a bonus
  • Experience in account management, deeply understanding important processes in a customer's annual contract cycle
  • Excellent communication skills in English both verbal and written. Proficiency in another Southeast Asian language is a plus
  • A keenly developed competitive nature and internal drive to succeed
  • The technical aptitude to master a complex, data-oriented product
  • Good articulation, convincing, and great presentation skills
  • Excellent consultative selling skills and expert knowledge of sales methodologies and processes
  • Accurate forecasting and pipeline management skills
  • Tons of energy, passion, humor, and enthusiasm
  • Ability to build rapport with clients
Some of the total rewards we offer...
  • Paid leave, so long as you promise to come back!
  • 90-Day Passport program - work from anywhere in the world for 90 days a year
  • Unlimited access to the online learning platform Udemy to help you develop your skills
  • Virtual initiatives and events to keep you connected with your colleagues
  • Generous Employee Referral Bonus program
  • And much more
Ask your recruiter for a full list of total rewards and benefits specific to your region!

Yes, I want this job!

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Summary
Company name: data.ai
Remote job title: Account Manager, ROA
Job tags: analytics, Trusted Advisor, English

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