Licensing and Compliance Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work?"whether it's from home, an office, or your favorite coffee shop?"while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

At Instacart, we're aggressively working towards our mission to create a world where everyone has access to the food they love and more time to enjoy it together. To realize our mission, we're looking for people that are exceptionally talented, pragmatic, driven, and organized self-starters.

We are looking for a Licensing and Compliance Manager to join our team.

ABOUT THE JOB

• Manage Instacart's licensing portfolio and tracker for new filings and renewals (e.g., business and alcohol licenses, business tax receipts, product and software licensing, and other regulatory permits).
• Ensure state and local business license filings, applications, renewals, and supporting documentation are accurately and timely submitted in accordance with state, local, and other jurisdictional regulations.
• Identify, research and document state and local business licensing requirements.
• Create standard operating procedures for licensing and permitting program.
• Work with Next Gen Ops and Workplace to ensure licenses are posted at physical locations.
• Work with the Regulatory Compliance Manager to identify potential permitting compliance gaps and develop and execute remediation plans to close gaps and mitigate exposure.
• Coordinate closely with the Corporate Legal Team, Alcohol Regulatory Compliance, Tax, external third-party vendors, and other regulatory agencies on licensing and permitting matters and oversee progress to assure deadlines, standards, and targets are met.
• Develop, track, and report on monthly, quarterly, and year-over-year metrics to provide visibility on the licensing and permitting compliance footprint for the company.
• Identify opportunities and guide improvements in the licensing and permitting application and management process.
• Coordinate the successful onboarding of third party vendors/suppliers, consultants, and other service providers to support the Regulatory Compliance Team's project management needs for Licensing, Caper, Next Gen (from the initial engagement with the vendor/supplier to routing NDAs, MSAs, invoices to appropriate parties for review, approval, and signature).
• Provide corporate governance support to the Corporate Legal Team as needed (e.g., help facilitate on-time annual report filings and updates to corporate management platforms).
• Handle other licensing and regulatory compliance tasks and cross-functional projects to support company growth and business expansion initiatives.

ABOUT YOU

You're proactive, collaborative, and passionate about technology and e-commerce, and ready to roll up your sleeves and dig into complex regulatory permitting and licensing requirements to develop pragmatic compliance solutions.

• Bachelors degree required
• 5+ years of experience as a licensing professional
• Deep understanding of licensing within highly regulated industries, specific experience in business licensing, alcohol and retail food permitting, and corporate governance is a plus
• Must be efficient, accurate, deadline-driven, and able to work in a fast-paced environment
• Able to prioritize and multitask under constant time constraints
• Proven problem-solving and analytical skills using data to drive decisions in a fast pace business environment
• Strong technical acumen, including the ability to understand the permitting/licensing landscape, identify compliance opportunities, and overcome technical obstacles
• Strong attention to detail and excellent written and oral communication skills.
• Strong executive presence and the ability to influence teams working towards a goal
• Experience of working in Product based or analytics-based orgs / team will be an advantage
• Experience in writing SQL queries and mining databases will be an advantage
• Tax/Accounting background is a plus
• Lean, Six Sigma certified, and a good understanding of value-stream mapping will be an advantage

#LI-Remote

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.