Randstad

Dental Benefits Support Representative - Work From Home/Remote

Randstad

Remote job description

Dental Benefits Support Representative Phoenix, AZ

Pay: $16.00 - $16.50/hour

Training (3 weeks): 8:00 AM 5:30 PM, Monday Friday

Work Hours (scheduled after training): 8:00 AM 8:30 PM, Monday Friday

Job Description:

The Customer Service Representative interacts with customers and medical service providers processing information in response to general inquiries, concerns, and requests about products and services. The CSR projects a professional company image and provide superior customer service by corresponding with customers via any customer contact channels (60% customers/40% doctors offices).

Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility

Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.

Provide direction on the usage and benefits of self-service tools.

Assist members with ongoing access to care by locating a network dentist or assignment to a primary care dentist.

Appropriately route inquiries to the necessary departments or individuals when the resolution of the inquiry is beyond the span of control of this role.

Bilingual skills are a plus inthis role.

Company DescriptionRandstad is the #1 staffing agency in the world. We partner with well respected organizations and Fortune 500 companies across the US.
APPLY TODAY to learn how we can get YOU in front of the hiring manager!

Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible.

Summary
Randstad
Dental Benefits Support Representative - Work From Home/Remote

Tags: Business
  • category

    Medical / Health
  • yearly salary range

    $33,280 - 34,320
  • posted

    1247 days ago

Share or copy

Job alerts