Customer Care Specialist
Essilor of America, Inc.
Remote job description
Use Your Optical Experience to Launch a New Career with a Company that is Dedicated to Improving LivesBuild a Progressive Career Home with a Growing Global Industry Leader that offers excellent training · advancement opportunities · great culture · competitive payIf you combine the ability to make both inbound and outbound calls with attention to detail and the motivation to learn and grow professionally, the Customer Care Specialist position offers you several compelling opportunities. You will:
Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 7,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010.
EOE/AA/M/F/Vets/Disabled
Summary
Essilor of America, Inc.
Customer Care Specialist
Tags: Business
- Enjoy strong training and the ability to use your previous optical experience to make an impact on the customer service experience. If you bring some optical experience, we'll set you up for success here. We just ask that you are committed to your attendance and punctuality.
- Showcase your potential to take on additional responsibilities and advance; we are committed to hiring from within whenever possible.
- Enjoy the stability and resources of a growing global organization -- our recent merger with Luxottica has made us the world's largest player in the eyewear industry.
- Earn a competitive wage and first-rate benefits that include all you would expect as well as some pleasant surprises, such as lots of opportunity for overtime with extra pay.
- High School education or equivalent required
- Previous related optical experience and/or training required
- Ability to communicate effectively (written and verbal) in a team environment
- A professional phone presence
- Basic ability to add and subtract and understand decimal numerical sequencing
- Ability to multi-task and prioritize
- For remote work, you'll receive a company-provided laptop, headset, and equipment, but you will provide your own high-speed internet, and will need the ability to plug your equipment directly in (rather than relying on WiFi) as our VOIP phone system works best when plugged in.
- For remote work, your office must be in a quiet environment where you can work uninterrupted, and where no one else will be privy to the HIPAA-protected information that you'll have access to on your screen.
Improving Lives By Improving Sight. Essilor of America, Inc. is the leading manufacturer of eyeglass lenses in the United States, employs more than 7,000 people and operates the largest and most comprehensive optical laboratory network in the U.S. Essilor of America, Inc. is a subsidiary of Paris-based Essilor International. Essilor manufactures optical lenses under the Varilux®, Crizal®, Transitions®, and other brands, and our products are worn by one billion people daily. Essilor has been on Forbes' list of the World's 100 Most Innovative Companies every year since 2010.
EOE/AA/M/F/Vets/Disabled
Summary
Essilor of America, Inc.
Customer Care Specialist
Tags: Business
-
category
Customer Service -
posted
1363 days ago
https://www.remote.io/remote-customer-service-jobs/customer-care-specialist-6628