Vice President, People Operations

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That's the power of data in motion in action-giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we're building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We're looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you're just starting out in your career or managing a large team, you'll be amazed at the magnitude of your impact.

About the Role:

Confluent is looking for a VP of People Operations to support its rapidly growing and global population across 18+ countries.

What You Will Do:

• Lead processes that enable an effective employee experience through the entire employee lifecycle: from on-boarding through off-boarding
• Create an efficient end to end HR operation with a focus on quality, customer service, and automation (i.e, self-service)
• Build a metrics-driven organization that leverages reporting, dashboards, and SLA tracking to provide actionable insight on service delivery, operations accuracy, effectiveness, and improvement
• Provide consultative advice to internal clients (i.e., Executives, managers, and employees) on People policies and guidelines interpretation
• Partner closely with Finance, Legal, IT, and external vendors to lead and influence all People operations programs
• Develop and maintain the global People technology strategy/roadmap and drive the implementation of those solutions
• Develop and review all People policies and procedures across 18+ countries. Monitor new laws and regulations related to People compliance
• Drive the People Team's Process, Systems & Information program (PSI) as part of the company-wide improvement program.
• Lead, motivate and mentor a team of driven People professionals with a focus on career development and growth

What You Will Bring:

• 10+ years of experience in an HR Operations environment with knowledge of People customer service tools, HRIS systems, processes, and analytics.
• Experience building various programs from the ground up; proven ability to influence and drive change
• A strategic thinker that can focus on tactical and operational issues in a fluid environment
• Comfort with ambiguity and the ability to use sound judgment to drive complex issues to resolution