Senior People Operations Specialist

One sunny Barcelona morning, two designers sat down to build a beautiful lead gen form for a bathroom company's showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn't flush down the toilet. Today, Typeform is a team of over 400 people from more than 35 countries, with offices in Barcelona, Spain and San Francisco, US.

We're building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale-because meaningful relationships start with conversations.

From online lead forms and engaging quizzes, to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.

About the Team

Think of our People Operations team as the backbone of the People department. Our mission is to ensure labour compliance in everything we do while helping we scale faster and smoothly. We make sure the data accuracy is top-notch, handle all internal HR operations processes for Typeformers to have a great employee experience no matter where they are based.

About the Role

Your mission will be to provide advice and support to our employees and be a pillar to our People team with anything related to internal HR operations processes. You will be the owner of several important processes in our employee lifecycle, bring improvements and help us scale up our processes and bring them to the next level as we grow. You will report to the Head of People Operations.

What you'll do:

• Become part of the go-to-team for any employee queries (through ticketing system)
• Become a go-to-person for HRBPs to deal with edgy cases requiring legal knowledge. Train and help upskill HRBPs and Managers
• Responsible for opening up the entity in Germany
• Compliance: Make things clear when it comes to internal policies and legal obligations. Review policies and procedures and determine new ones, ensuring Typeform is compliant in all of our labor processes across different legislations
• Manage the relationships with several external service providers such as labor and immigration lawyers, payroll providers and benefits suppliers
• Ensure the Benefits and Perks package remains meaningful in a new reality of Remote and Distributed company, and continuously seek for its improvement, both from an employee value and from a company cost perspective, anticipating needs and challenges that will come as we scale.
• Administrate internal HR systems and ensure they scale with the company needs while keeping on optimising on accuracy, automation, and efficiency. Implement any HRIS integration or even a new HRIS should the current one not be suited well enough for our forecasted scale
• Be the #startfromempathy ambassador as the expert and go-to person for labor law, employees/ops related insurances, C&B, and payroll questions for all of our employees, third parties, and executive team members, anticipating needs and challenges that will come as we scale (i.e. what do we need to start doing now to be smoothly, progressively heading towards being 100% compliant when we IPO).
• Manage and improve different administrative processes such as on- and offboarding (including visa and relocations), payroll, and review process administrations

About You

Here's what we are after:

• You have 5+ years of working experience in a generalist HR role within fast-paced environments in the Software sector
• Knowledge of the German labor law
• You have an university degree in Law, Labor Relations, or related
• You have experience in several HR functions such as Onboarding - including visa and relocation processes-, Compensation & Benefits, Payroll, Tax, and Offboarding, ensuring an exquisite employee experience in all the stages of the employee lifecycle, always with an eye on legal compliance and tax implications making sure our exposure to risks is under control.
• You are fluent in English in German
• You have experience dealing and collaborating towards shared success with multiple partners (especially IT and Finance), where compliance and risks are managed keeping both the company save and not slowing down the business
• You have experience mapping risks, doing risks assessment, and setting contingency plan at scale
• You are organized, detail-oriented, able to work independently, and great at prioritizing
• Self-starter with a good sense of what ownership means
• Ability to know when to bring quality and when to bring fast
• Proactive and flexible service mindset with a focus on employee experience
• Experience with different HR tools and software tools
• Data-driven and Finance Know-how
• We're now a remote first company so this job can be based in our office in Barcelona or as a remote role in Spain. We also recruit remotely in the Netherlands, Germany, France, Ireland, Poland, Portugal and the UK as long as you do not require visa sponsorship. You'll be made to feel at home from the first moment, thanks to our thoughtfully designed remote onboarding. You'll get a ?1,000 one-off payment to kit out your home office, plus ?120 per month to cover any extra expenses. Other benefits include flexible working hours, a learning and development budget and private health insurance.
• Interested? Hit Apply now and show us what you've got.
• Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customers, and we want our employees to reflect those differences. At Typeform, we're committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.