Senior HRIS Analyst

Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.

Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform.

Key Responsibilities:

• Serve as an advanced subject matter expert within Workday HCM.
• Actively participate in design, planning, implementation and support of business process configuration, security, and administration; leveraging project management and change management.
• Own assigned Workday functional and technical activities including business process configuration, security, calculate fields, custom objects, report writing, EIBs and integrations.
• Identify opportunities to optimize and enhance business processes, practices, and configuration.
• Evaluate, communicate, and coordinate the technical impacts of Workday configuration decisions; providing detailed analysis when necessary.
• Responsible for the creation and maintenance of documentation for detailed system requirements, test plans, training materials, and standard operating procedures.
• Partner with other departments across the company on various Workday projects.
• Troubleshoot and resolve issues and defects with exceptional customer service.
• Track issues and risks, communicate status, and escalate to management.
• Educate users on the use and features of Workday.
• Support the key HR activities that occur throughout the year e.g. Performance Reviews, Annual and Mid-year Compensation Planning, and Open Enrollment.
• Participate in Workday upgrade preparation and release activities, including feature review, impact analysis, regression testing, education, and updates to training materials.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5+ years functional and technical HRIS design, configuration, and administration experience.
• 3+ years specifically with Workday.
• Workday Certification preferred but not required.
• Advanced Excel skills and knowledge of/experience with project management tools
• General knowledge of HR functional areas and workflows.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to operate effectively in a dynamic, growing environment with minimal supervision
• Ability to communicate effectively with all levels within the organization
• Ability to act with integrity, professionalism, and confidentiality.

Who You'll Work With:

At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Our Core Values:

• Put Creators First. WHEN CREATORS WIN, WE WIN.
• Build with Craft. WE SIGN OUR NAME TO EVERY DELIVERABLE.
• Make it Happen. WE DON'T QUIT, WE LEARN AND DELIVER.
• Win Together. WE GROW AS INDIVIDUALS, WE WIN AS A TEAM.
• Want to Learn More About Patreon?
• Check out TechCrunch's article about our focus on membership.
• Listen to our CEO Jack and Co-Founder Sam chat with Guy Raz on NPR's How I Built This.
• Check to see if you know a Patreon teammate on LinkedIn.