Recruiting Coordinator

Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, you shouldn't have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge ?" $1 trillion in the US alone ?" but the process is inefficient and largely offline.

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they're great at.

These customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply. We challenge ourselves every day to make this a place where you can thrive just the way you are, so we can build a product that does the same for our customers and pros.

About the Recruiting Team

We're a team of recruiters, recruiting coordinators, sourcers, and operations specialists who partner with every function of the business to drive the recruiting process at Thumbtack. Our mission is to engage, excite, and hire people who will achieve their career potential and contribute to the company's success. We do this by identifying the right individuals for the right roles, assessing them rigorously and without bias, and inspiring them to become advocates of our business and values.

About the Role

We're looking for a thoughtful and organized recruiting coordinator to provide scheduling and administrative support throughout the hiring process. This person will serve as an integral partner in building candidate relationships; providing an excellent candidate experience from application to hire, and managing relationships with hiring managers and teams across the business.

Responsibilities

• Manage candidate interviews and coordination of onsite/zoom interviews, including: scheduling, securing and assigning VC links, and creating Slack channels day-of, for the interview team to stay on track. Scheduling will be a top priority for this role.

• Be a Thumbtack ambassador, providing candidates with an extremely positive and memorable interview experience

• Proactively identify opportunities to improve existing processes and/or implement new ones

• Work with recruiters and hiring managers to manage the candidate pipeline, ensure data integrity in our Applicant Tracking System (ATS) and maintain all job postings

• Support hiring managers in the creation of interview plans, scheduling and running kickoff meetings, and debriefs. Be a true owner in the full cycle recruiting process!

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• 1+ year of experience in a Recruiting Coordinator or Administrative/Executive Assistant capacity
• Effective time management and organizational skills
• Excellent verbal/written communication with the ability to interact effectively with team members, hiring managers, and candidates with professionalism, tact, and diplomacy
• Strong sense of ownership
• Ability to understand and adapt to rapidly changing priorities
• Integrity in handling confidential and sensitive information

Nice-to-Have Qualifications

• Previous experience using an applicant tracking system and/or scheduling software (we use Greenhouse and GoodTime)
• Proficient in Google Workspace (Mail, Calendar, Docs, etc.)

More About Us

Thumbtack is a local services marketplace ?" one of the largest in the U.S. ?" that helps millions of people hire local professionals. With hundreds of unique service categories, customers can find a Thumbtack pro for almost anything: landscapers, electricians, personal trainers, even math tutors. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they're great at.

Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $400 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.

• See what it's like to work here
• Meet the pros who inspire us
• Follow us on LinkedIn
• Virtual first is here to stay

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.

#LI-Remote

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a California resident, please review information regarding your rights under the California Consumer Privacy Policy Act contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/.