This is a full time remote role for candidates in the UK!

The Role

Our People Ops team is responsible for HR and our core goals for 2023 are to help the business meet its growth plans whilst maintaining our culture and ensuring that Grafana Labs is an awesome place to work. The People Ops Coordinator role will provide key administrative and coordination support to the People team from a human resources perspective.

This is not just any administration role. This is an opportunity to join an organisation in a high growth phase and we're looking for an exceptional candidate. This role will be the face of Grafana Labs' employees and we view this as a high impact position.

Responsibilities

Manage new hire documentation from offer acceptance to start date and beyond (includes Right to Work checks, background screens and I-9 Documentation)
Support onboarding of new hires ensuring that all administrative processes within our Onboarding Platform (Greenhouse Onboarding) are efficiently project managed leading to a first-class onboarding experience
Accurately maintain electronic employee files and documentation and own the records and data in our HRIS (BambooHR, soon to be Workday) and our Performance Management System (15Five)
Support the project team with the move to Workday (HCM)
Co-run the coordination of our new hire welcomes as well as our monthly new hire bootcamp sessions
Answering all People Ops queries in a timely manner via Slack and email
Support the People Ops team with general administration, project management, reporting and data audits.

Qualifications

Ideally you'll have experience working in an admin or People / HR support role
You will be highly organised, with a strong attention to detail. You will need to love multitasking and have excellent follow through skills
You will be happy working independently and able to use your initiative and creative problem solving skills to manage decision-making
Ideally you will have experience working remotely and/or internationally coordinating with peers and team members globally and understand the challenges and opportunities of remote working and remote communication
You will be highly approachable and have a customer service mindset to your role ensuring that everyone, locally and internationally has a great interaction with you / People Ops team
You will be process oriented and enjoy creating process and structure where there is none
Ideally you will have experience partnering with or working within People Operations and understand the importance of handling and protecting sensitive and confidential information.

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we're working hard to make sure that's the foundation of our organisation as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: People Ops Coordinator
Job tags: Multitasking skills, Decision-Making, Follow through