Remote job description

Alan is the healthcare super-app offering personalised information, proactive care, care delivery, payment and post-care. Alan members access a delightful health insurance coverage bundled with innovative healthcare services.

Founded in 2016 by Jean-Charles Samuelian and Charles Gorintin, Alan became the first independent health insurance company in France since 1986 to receive a license.

Alan distributes its own health insurance plans to companies of all sizes as well as to independent professionals.

By providing its members with a delightful health experience and beautifully designed tools, Alan's long-term goal is to deliver personalised and delightful healthcare to hundreds of millions of Europeans, and beyond.

As of today, Alan covers more than 155,000 members, representing over €100m of annualised revenue. We recently raised a further €185m in a series D fundinground bringing the company's total valuation to €1.4bn. The team is 350 people, and growing We recently landed in Spain and Belgium , and guess what: the best is yet to come!

⭐️ The challenge ⭐️

We're looking for someone to support our People Ops team in the challenge to grow the team from 350 people to 500 in the coming months and to help us propose a unique and delightful employee experience to all Alaners.

In details, the missions would lead you to:

  • Work on onboarding people experience, values alignment during onboarding and improving onboarding through continuous iteration.
  • Identify automation opportunities for all People Operations tasks and administrative processes to help us scale fast and efficiently while always upgrading the Alaner's experience.
  • Program management including rollout, communication, reporting and metrics of Organizational health, Engagement Survey, DIB related surveys, 360 feedback cycle and Performance/ Potential Matrix Assessment.
  • Deliver an outstanding off boarding experience: driving the whole process with internal stakeholders, paperwork preparation, conducting exit interviews, improving employee/alumni engagement.
  • Coordinate with Finance on Payroll issues.
  • Build a strong knowledge base on People matters; maintain appropriate level of process, program, and policy knowledge in order to enable Alaners, raise their autonomy and monitor People ops so that it doesn't depend on one person knowledge.
  • Complete adhoc projects, reporting, and tasks.

⭐️ The Alan Method ⭐️

At Alan, we have a set of cultural values that translate into our approach to work:

  • We start with the customer [our amazing Alaners] and work backwards.
  • We solve big problems, quickly, with focus.
  • We tell and share everything.
  • We grow as individuals while we are developing the company.

Alaners are provided with a stimulating environment for them to focus on the essential: their impact.

⭐️ The Alan Method ⭐️

At Alan, we have a set of cultural values that translate into our approach to work:

  • We solve big problems, quickly, with focus.
  • We tell and share everything.
  • We grow as individuals while we are developing the company.

Alaners are provided with a stimulating environment for them to focus on the essential: their work.

Therefore, we offer:

  • Competitive compensation packages, along with meaningful equity.
  • An awesome office in the centre of Paris.
  • Relocation packages for our international candidates.
  • A great healthcare program (yes, Alan ).
  • Flexible and remotefriendly work environment (for now in France, Spain & Belgium for an employment contract we'll hire people in other European countries as freelance contractors with the goal of moving them into fulltime employees in the future).
  • The necessary equipment for you to do your best work (Noise Cancelling Headphones, a Macbook Pro, secondary screen, etc.). You can have them at home, in case you are mostly working remotely.
  • And a lot more great stuff (feel free to ask)!


Summary
Company: Alan
Job title: People Ops (CDD, Freelance)
Job tags: fintech, insurance, insurance premiums, medical services

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