Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize the potential for salons and spas, as well as the clients they serve.

Developed in collaboration with industry-leading owners and operators, our scheduling, point of sale, and conversation platform was carefully designed to drive revenue, automate workflows, and convert customers from visitors into valuable, long-term clients. By facilitating a better, personalized experience across every transaction and interaction, Boulevard's technology not only helps salons and spas to survive but thrive. Take a look at how we (and YOU) can make that happen.

Inspire innovation

We are diligent about solving hard problems and are not afraid to challenge conventions or question the status quo. If our ambitions aren't terrifying, we aren't pushing ourselves enough.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Boulevard is looking for an Employee Experience Program Manage to lead the development, organization and evolution of our Employee Experience programs to ensures the delivery of consistently impactful employee experience across the entire employee lifecycle/journey and to help attract and retain our greatest assets - our employees. This person will help identify gaps and guide where our biggest opportunities are and how we best go about delivering on them. They will also develop the metrics to verify the success and business impact of initiatives.

What You'll Do Here

Drive creation, implementation and ongoing management of employee experience and engagement programs that promote a culture of inclusivity and belonging, and help attract and retain top talent, all tailored to a fully remote environment. Programing will touch every step of the Bouelvard employee journey, including but not limited to:
New Hire Experience / Onboarding Program
Continue to iterate upon existing onboarding program by facilitating onboarding sessions that inspire and delight employees every step of the way
Work with team leaders and hiring managers to drive engagement during the first 90 days, continuously iterating to optimize for scale and deepening engagement/understanding of Boulevard's mission, vision, and values.
Partner with key team members to design an effective new hire experience for multiple audiences that can help new hires integrate faster into Boulevard, fostering an inclusive culture

Recognition Programs

Partner with key stakeholders to drive recognition, celebration, and remote workplace experience culture
Enable peer-to-peer recognition
In partnership with Sr People Partners, develop recognition and rewards program rooted in our core company values

Employee Enablement and Communication

Partner with Marketing to develop program branding, produce captivating employer branding initiatives and elevate the overall People Team story telling
Develop engaging and informative employee communications and presentations designed to keep employees knowledgeable about Employee Experience programs
Develop self-serve functionality for employees to surface important information to create ease and alignment
Create ways to amplify Boulevard company values and build employee connections; keeping employees informed, engaged, and inspired and ensuring employees feel heard, valued, respected and their work is impactful
Design and roll out various employee surveys (new hire, off-boarding, pulse, etc.), create reports, and partner with Sr People Partners to roll out results and create effective action plans to address pain points
In partnership with the Sr People Partner team, drive programs and initiatives to increase manager effectiveness
Support organizational design, change management, and team building to support Boulevard's growth
Build relationships across the organization and work with cross-functional stakeholders (Global HRBP, Total Rewards, IT, Talent Acquisition, People Operations and Services, L&D, and functional stakeholders) to understand pain points and help drive solutions across the business
Act as a role model of Boulevard's values and be a culture ambassador

What You'll Need to Thrive

Strong program management skills
Ability to think strategically and execute tactically
Ability to manage multiple high priority tasks in fast-paced environments
Flexibility and adaptability
Proven track record of working effectively with cross-functional teams
Strong attention to detail, highly entrepreneurial, creative, open-minded, persistent, highly collaborative and passionate for and understanding of Boulevard's core business
Strong project management, effective organizational skills, business, and HR acumen, including strong problem-solving skills, critical thinking, and analysis with high attention to detail a must
Analytically driven; fluent with data-driven analysis
Leads with a growth mindset
Bachelor's degree or equivalent years of professional experience coupled with 4-6 years of experience delivering relevant experiences
Experience using multiple feedback channels (qualitative and quantitative) to find opportunities, identify gaps, design solutions, and drive improvements
Experience leading programs and projects in one or more of the following areas: employee experience, employee engagement, employee survey design, employee journey management, organizational development, human resources, design thinking
Ability to make high quality decisions effectively and efficiently
Excellent verbal and written communication skills, including presentation skills
Must possess superior organizational skills and be able to prioritize and work simultaneously on several projects
A team player who works cross functionally, acts with a sense of urgency, and adapts to a fast-paced and ever-changing environment

Bonus Points!

Previous experience in a fully remote, hyper-growth tech startup
Advanced degree in Sociology, Communication, Learning Technology or Organizational Development
Experience with Employee Journey Mapping/Moment that Matter

Benefits

In addition to the wonderful people, you'll get to work with (meet some of them here!) and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically.

Take a break whenever you need to with our flexible vacation day policy.
Fully remote so you can choose where you want to work.
Health is a priority, so we've got you covered with dental, medical, vision, and life insurance.
Investing in the future with a 401(k) matching option.
Work from home stipend every month.
Family planning resources and specialized support programs.
Boulevard Bucks Learning & Development program allows employees to explore businesses in the market we serve.
Equity: get ahead on the ground floor and grow with Boulevard.

Not convinced?

Hear what Leo, one of our architects, says about life at Boulevard.
Read through what our customers are saying about our product.
Check out our latest product release and how we're continuously working to improve.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Summary
Company name: Boulevard
Remote job title: Employee Engagement Program Manager