Head of Revenue Operations, AMER

The Revenue Operations team works as a global strategic task force across various organizations within Algolia, including Sales, Marketing, and Business Development. We're looking for a Revenue Operations Manager to join our high-visibility team and support our Americas Revenue team. Do you have a knack for problem-solving? Are you a quick and tactical thinker? If this sounds like you, we'd love to work with you!

Your role will consist of:

Act as a trusted advisor to the US-based Sales and Business Development leadership team and proactively share regular KPI updates, actionable insights and recommendations for improvements

Strategy and Organization:

• Design Sales Territories to optimize coverage of our Ideal Customer Profile accounts and sales potential in the Americas. Implement them in our LeanData routing engine
• Design compensation plans and ad hoc incentives that support the Revenue strategy
• Participate in annual planning and monitor actuals versus plan KPIs throughout the year for your region, highlighting gaps or recommending revisions as necessary
• Support Forecast activities for your region
• Assist in core operational tasks, including database maintenance or enhancements, territory re-alignments, or compensation plan onboarding

Productivity and Process improvement:

• Take a data driven approach to identify gaps in our sales funnel
• Partner with cross-functional teams to streamline and improve every step of our Lead-To-Cash Process
• Identify, evaluate and implement new tools to improve the team efficiency globally
• Project manage ongoing initiatives that tie to process improvement and sales automation, working closely with our salesforce team and bridging the gap between business and technical requirements

You might be a fit if you have:

• 3-4 years of relevant work experience in Sales Operations, Strategy/Business Systems Consulting Management experience
• Preference for applicants with technical and analytical backgrounds
• Proficiency in Salesforce and Excel
• Understanding of SaaS sales processes, SaaS metrics and CRM data model
• Ability to effectively prioritize, multitask, and perform well in a fast-paced, dynamic environmentExtreme attention to detail and strong problem-solving skills
• Effective working both independently and in a team environment
• Strong presentation and communications skills
• Bachelor's degree required

We're looking for someone who can live our values:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

Benefits:

• Covered medical, dental, and vision benefits for you and your family
• 401(k) Matching Plan
• Flexible work hours and unlimited Paid Time Off
• Paid Parental Leave
• Pre-tax commuter benefits
• Life insurance and disability benefits

Perks:

• Competitive pay and stock options
• Charitable contribution matching
• Workout Wednesdays w/ personal trainer via Zoom
• Weekly meditation sessions via Zoom
• Quarterly Wellness Days