Revolut

Credit Manager

Revolut

Remote job description

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped over 20 million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have more than 3000 people, based in 20 offices around the world, working on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The credit department at Revolut is anything but ordinary. They design, develop and launch credit products across the globe

The team manages our products from day one to the end - developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions.

  • It's a big old job, but our people are a Credit to us all
  • We need a Credit Product Manager who'll be the go-to person on all things Credit. You'll drive growth, improve funnel conversion, engagement, lower cost of acquisition, and maintain the best quality on all aspects of the product, customer journey and service

We're not asking much, right?

Ensure competitiveness of the retail credit product offering by ensuring the highest quality of product features, support and service levels. The Lead Product Manager will drive business growth by taking responsibility for the funnel conversion rate, credit product engagement and cost of acquisition by making decisions on customer journey and product features. Own the product build and requirements for retail credit products and updates from time to time in partnership with technical product owners and engineering team.

What you'll be doing

  • Set the vision for our product(s), understanding how it connects to company's objectives and is relentlessly focused on delivering the same value.
  • Build credit product with world class customer experiences and understanding the full credit lifecycle of a customer.
  • Define, prioritise and communicate short, mid and long term goals of the product.
  • High engagement in the UX domain to deliver great customer experiences.
  • Create high conversion of funnel and offer acceptance rate.
  • Lower the cost of customer acquisition.
  • Ensure high customer satisfaction related to understanding and experience within the retail credit products segment.
  • Establish reliable and reputable third party partnerships.
  • Ensure zero tolerance of any compliance issue or breach of regulatory requirements

What you'll need

  • Hands on experience building products and/or features in Brazilian retail credit and/or personal loan
  • Excellent communication skills (verbal/written) in both English and Portuguese
  • Strong new product design experience and a fanatical approach to customer experience
  • UI/ UX principle knowledge with deep customer focus by understanding customer behaviour and analysing data & real world experiences
  • Broad knowledge of risk management principles
  • A technical degree from a top school, programming and data analysis skills, user research experience and experience working on a technical team is definitely a plus
  • Detailed orientation & very structured thinking, who can think of customers full journey and experience
  • Interpersonal/ negotiation skills and someone who is able to prioritise features based on customer need/want, engineering challenges, compliance & legal requirements and still deliver relevant business outcomes
  • A deeply analytical mindset and track record for making data driven decisions whilst also building business intuition around the credit product
  • Ability to lead a team and build partnerships with other functions
  • An ability to communicate effectively with all the stakeholders and enjoyment for taking ownership
  • Passionate building new processes and challenging the status quo.

Nice to have

  • Experience working in fast-paced industries
  • Experience working in startups, fintech, payment companies

Benefits

Competitive salary

Health and Dental care

Meal vouchers

Attractive bonus plan

Roll with a free Revolut Metal subscription

Remote/Hybrid environment in Sao Paulo

WeWork space in Sao Paulo in case you wanna meet other Revoluters

Latest tech and equipment

  • Opportunity to perform with the best talent in the market!
  • By applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Notice for Candidates.



Summary
Company name: Revolut
Remote job title: Credit Manager
Job tags: fintech, forex
  • location or timezone

  • category

    Finance
  • posted

    681 days ago

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