As the Billings and Collections Specialist at Vanta, you will own the customer billings and collections process ensuring accurate and complete billing each cycle, customer data management and follow as needed with outstanding payments.

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

Maintaining accurate customer records and timely collection of accounts is critical to Vanta's continued growth. As the Billings and Collections Specialist you will be responsible for timely and accurate billings and collections as well as sales tax reporting.

What you'll do as a Billing and Collections Specialist at Vanta:

Daily entry and distribution of customer invoices, cash application, and changes in customer information
Assist with end to end order to cash collection
Conduct credit assessments for new customers
Perform reconciliation between accounting systems and operating systems to ensure accuracy and completeness of data. Collaborate across functions to ensure timely and accurate reporting.
Assist with the sales tax report ensuring timely and accurate compliance.
Participate in ad hoc accounting projects

How to be successful in this role:

Excellent customer service skills with the ability to foster positive relationships with customers and co-workers
Ability to multi-task and prioritize accordingly
Attention to detail
Excellent and effective written and verbal communication skills
2+ years experience working in collections/billing
Experience working with Salesforce, Stripe, Quickbooks (or other ERP systems), Bill.com a plus
Experience in software preferred

What you can expect as a Vantan:

Industry-Competitive Salary and Equity
100% covered Medical, Dental, and Vision Benefits with Dependents Coverage
16 Weeks Fully Paid Parental Leave for All New Parents (Moms, Dads, Adoptive, Foster)
Health & Wellness Stipend
Remote Workspace Stipend
401(k) Matching Plan
Flexible Work Hours and Location
Open & Encouraged PTO Policy
12 Company Paid Holidays
Free Memberships to Online Wellness Platforms (One Medical, Ginger, Headspace, and more!)
Virtual Team Building Activities, Lunch and Learns, and other Company-Wide Events
Offices in SF and NYC with Hubs of Vantans forming across the US, including but not limited to, Seattle, Austin, Indianapolis, LA, Boston, and more!

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta
We started Vanta in 2016 as Equifax had lost every American's social security number, Home Depot had leaked its customers' credit card numbers to hackers, and Facebook admitted that it irresponsibly sent user data to third parties who tried to influence the US election. It was clear that security and privacy had become mainstream issues, and that we all increasingly relied on cloud services to store everything from our personal photos to our communications at work.

Vanta's mission is to be the layer of trust on top of these services, and to secure the internet, increase trust in software companies, and keep consumer data safe.

We do this by building an automated head of security for technology companies, and we use that system to both help a company secure itself and to prove their security to others.

If we succeed in our mission, it should feel irresponsible for users to put data into a product that isn't certified by Vanta, and irresponsible for companies to collect data without using Vanta to secure and monitor themselves.

#LI-Remote

Summary
Company name: Vanta
Remote job title: Billing & Collections Specialist
Job tags: HR Systems