Senior Cloud Systems Engineer


Remote job description

Sr Systems Engineer

Position Summary

The Infrastructure Engineering Team manages the design, installation, and maintenance of Berkadia's technology infrastructure. This includes all physical & virtual servers, cloud platforms (Azure and AWS), Active Directory, Docker, Kubernetes, messaging, storage, alerting, Service Mesh, monitoring and backups. This position will require a blend of on-premises and cloud knowledge.

At Berkadia, cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we're seeking an experienced systems, Amazon Web Services (AWS) and/or Microsoft Azure engineer with expertise in the development, implementation, optimization, and maintenance of our cloud-based solutions as well as the support and maintenance of our on-premises systems. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance and advanced industry knowledge is key to keeping us on the cutting edge. This person will also have extensive experience with on-premises and enterprise solutions including server hardware, Windows Server, email, DNS, virtualization, and storage solutions. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.

What You Get To Do
  • Work in tandem with our engineering, security, and data engineering teams to identify and implement the most optimal cloud-based solutions for the company
  • Assist with the architecting and supporting secure and expandable technology solutions in the cloud, specifically AWS and Azure. This includes, migrating on-premise workloads to the cloud, integrating cloud applications with on premises resources and implementing scalable cloud solutions using Infrastructure as Code, preferably Terraform
  • Participate in all aspects of the software development life cycle for cloud and on-premise solutions, including planning, requirements, development, testing, trouble shooting, and quality assurance
  • Work with engineering teams to ensure that the systems are highly available, reliable, highly monitored and easily deployable.
  • Design and Implement OS virtualization and containerization technologies such as Docker, Containers and Kubernetes
  • Design and deploy solutions, leveraging common AWS services, such as EC2, S3, RDS, SQS, EKS, Elastic Beanstalk, Elastic Load Balancer, Auto scaling groups etc. using Infrastructure as Code (Terraform) and CI/CD.
  • Define and document best practices and strategies regarding CI/CD pipelines, application deployment and infrastructure maintenance
  • Provide guidance, thought leadership, and mentorship to engineering and operations teams
  • Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design
  • Managing cloud environments in accordance with company security guidelines
  • Support our Microsoft O365 implementation, including Exchange Online, Teams and SharePoint Online
  • Maintain our existing on-premises virtual environment including support for VMware and Hyper-V as well as the Windows Server guests
  • Maintain Berkadia's Active Directory and Azure Active Directory environments. This includes writing, managing and troubleshooting group policy objects.
  • Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures
  • Provide engineering support to operations teams to ensure appropriate training and transition of new technology/solutions, as well as operational escalations
  • Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity
  • Interacting with clients, providing cloud support, and making recommendations based on client needs.
  • Design and implement observability & monitoring solutions using Prometheus, Grafana, ELK Stack, CloudWatch, Stackdriver, Azure Monitor
  • Ensure that SLOs (Service-level objectives), SLAs (Service-level agreements), OLAs (Internal metrics) and SLIs (Service-level indicators) are met
  • Must exercise effective judgment and follow established procedures in support of production, including on-call rotation for critical environments
  • Provide 3rd level operational support for end users as necessary
  • Assist with other IT projects as needed or directed
  • 5+ years of experience developing and implementing cloud solutions on AWS or Azure platforms
  • 7-10+ years supporting mentioned technologies as a Systems Engineer
  • Understanding of and experience with the five pillars of a well-architected frameworks
  • Experience in several of the following areas: CI/CD toolsets and pipelines, SysOps, database architecture, network architecture, ETL, business intelligence, big data, advanced analytics, Kubernetes (AWS EKS), Docker, common networking protocols and services (DNS, HTTP(S), SSH, FTP, SMTP)
  • Azure and AWS certifications preferred
  • Proven ability to communicate and collaborate with multi-disciplinary teams of business analysts, developers, data engineers, data scientists, and subject matter experts
Employee Benefits
  • 18 PTO days + 2 floating holidays & 10 paid holidays per year
  • Generous tuition reimbursement towards a Masters or Bachelors degree
  • 401K match up to 6%
  • 12 weeks of 100% paid paternity/maternity leave
  • Mentorship with industry professionals
Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients' assets. Our unique ownership structure allows us to put the client's interests first and creates a marketplace that delivers a superior experience.

Applicants who require accommodations to participate in the interview process should contact the Talent Acquisition Team to arrange for such accommodations by emailing:

Berkadia does not share salary ranges in its job postings. Any salary-related information you see posted externally has not been provided or verified by Berkadia and may not be accurate.

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

By applying to this job opportunity you are acknowledging Berkadia's Privacy Policy. Applicants have rights under Federal Employment Laws. Please click the following links for more information: EEOC, Employee Rights under the FMLA, EPPA.

Company name: Berkadia
Remote job title: Senior Cloud Systems Engineer

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