Operations Engineer

About us

POP provides a people-centric SaaS platform that helps production teams manage their crew, cast and other collaborators; casting directors get the right people on set and freelancers manage and control their career.

We have ambitious plans to expand our vision of a smarter, fairer future for entertainment production, and are now powering ahead with our goal to revolutionise the industry. As part of this we are seeking people to join the team and help us make those goals the new reality of production.

There are many roles available, and plenty of room to grow with us. Come and join us on this incredible journey!

We are expanding our software delivery capacity within our Operations team and we are looking for a developer in operations to help us continue our growth by helping scale and improve our deployments, our operations environment, security and developer experience.

What will you be doing?

You will be working in our Internal Service teams, whose day-to-day activities typically include:

• Monitoring and maintaining existing infrastructure
• Reviewing new technologies and making recommendations on how the existing estate should be evolved in future; while we're very proud of our elegant and resilient architecture, we never stop seeking ways to improve, and fresh eyes are especially welcome
• Creating and maintaining internal tools to improve the developer experience
• Working with the Head of Quality to ensure effective automation of testing
• Managing key services the rest of the business relies on such as email deliverability, secure storage and content delivery
• Evolving of our web stack including adoption of new technologies and standards as they emerge
• Automation of routine tasks e.g. maintenance, deployments, log analysis etc...

Key technical knowledge

• AWS (in particular EC2, ECS, RDS, S3, IAM, Lambdas); multiple accounts across regions
• Docker
• Web technologies and typical deployment patterns
• Scripting in Bash, Python or other high-level scripting languages
• A good understanding of Linux

Other technical knowledge

We make extensive use of the following technologies, so any previous aligned experience of the below would be advantageous:

• CI/CD (e.g. Buildkite)
• Browser automation (e.g. Selenium, Ghost Inspector)
• Source control (GitHub, GitHub Actions)
• IaC (Terraform, Cloud Formation)
• Javascript (Webpack)

About you

We are happy to consider different routes into this role either from development or operation experience. However to be successful we think you will need to have the following experience.

• Implementing resilient, scaleable, highly available infrastructure, with consideration for security best practices.
• Automation of cloud deployments and developing infrastructure as code
• Understanding of common backend services such as NGINX, Redis and SSL
• Ability to solve problems without clear solutions
• Proactive approach to improving services and tools
• Appetite for continuous learning, development and knowledge sharing.

Key benefits

• Highly competitive basic salary
• EVP and EIP Bonus and shares plan
• Work with a brilliant and committed team of industry experts and specialists and a supportive, hands-on leadership team
• Flexible working
• Be a key decision maker at an early stage of new business lines but without the startup uncertainty
• Be valued as a person, not a resource
• Transparency is a company value with company updates open to everyone
• Time for professional and industry networking and learning

Further information

• Our production credits in the UK
• Our casting client's credits in the UK
• Our technical stack
• Our interviewing process
• Our team Dev.to blog
• Our company values

We Got Pop is an equal opportunity workplace; we welcome people from all backgrounds and communities. We believe the more inclusive we are, the better we as a company will be.

Please note this role can be located anywhere in the United Kingdom as long as you're comfortable working from home or a non-affiliated co-working space.