Director, DevOps

Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize the potential for salons and spas, as well as the clients they serve.

Developed in collaboration with industry-leading owners and operators, our scheduling, point of sale, and conversation platform was carefully designed to drive revenue, automate workflows, and convert customers from visitors into valuable, long-term clients. By facilitating a better, personalized experience across every transaction and interaction, Boulevard's technology not only helps salons and spas to survive but thrive. Take a look at how we (and YOU) can make that happen.

Inspire innovation

We are diligent about solving hard problems and are not afraid to challenge conventions or question the status quo. If our ambitions aren't terrifying, we aren't pushing ourselves enough.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

As the Director of DevOps, you will lead our DevOps team that designs, implements, and operates our cloud infrastructure and internal applications. You will lead the team of experienced DevOps to modernize, implement, optimize, and support our infrastructure and tools that provide building blocks for our developers to improve productivity.

The ideal candidate will have hands-on experience developing operational-based tools, managing cloud environments in a highly available, large scale organization. We are looking for a humble Servant Leader who is focused on results-driven, customer-centric, taking ownership and accountability.

What you'll do here:

• Lead the function responsible for development and administration of Salesforce, HRIS systems, provisioning, and the interoperability of these systems with each other
• Catalog audit, and maintain records related to all systems.
• Guide system solution and technical approach to solving business problems
• Offer strategic guidance and leadership to cross-functional teams as to how to integrate and support interoperability of systems
• Manage the day to day activities that include enterprise application platform support, execute delivery life cycle, enhancements of business workflow processes, data integration to and from the Salesforce platform, and driving operational efficiencies across the organization
• Collaborates with business partners on the definition and prioritization of enterprise application solutions roadmaps projects for your respective areas of operation. Develops and executes plans based on business strategies
• Work with leaders throughout the organization to identify opportunities for leveraging our core applications solutions and data to execute our sales, marketing and operations processes, drive advanced business solutions, digital transformation, analytics, and overall asset corporate value
• Interview, hire, and grow a team of senior business/enterprise application professionals/managers and ensure that strategic and tactical decisions for business tools and applications are effectively carried out. Responsible for taking proof-of-concept to a mission critical service
• Leads strategic technological planning as it relates to applications and cloud-based distributed systems to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, development, deployment, and management of current and future application technologies with all stakeholders

What you'll need to thrive:

• Proven experience in DevOps Engineering, CI/CD, Terraform and Jenkins
• Innovate and create solutions for advancing automation in cloud services
• Experience owning the execution of teams
• Reinforce a culture of agile development and continuous delivery that is focused on customer value
• Align the organization and be a change agent for Engineering Excellence
• Guide the organization in the adoption of DevOps practices and tools
• Experience working with AWS, Azure, GCP, or another public cloud
• Experience with 24/7 site monitoring and ability to own uptime & performance SLA's
• Strong teamwork and partnering skills for cross-group collaboration
• Operational experience at scale - designing and operating highly available, scalable, and fault-tolerant systems using best-of-breed technologies like containers, APIs, Data Platform, etc.

Benefits

In addition to the wonderful people, you'll get to work with (meet some of them here!) and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically.

• Take a break whenever you need to with our flexible vacation day policy.
• Fully remote so you can choose where you want to work.
• Health is a priority, so we've got you covered with dental, medical, vision, and life insurance.
• Investing in the future with a 401(k) matching option.
• Work from home stipend every month.
• Family planning resources and specialized support programs.
• Boulevard Bucks Learning & Development program allows employees to explore businesses in the market we serve.
• Equity: get ahead on the ground floor and grow with Boulevard.

Not convinced?

• Hear what Leo, one of our architects, says about life at Boulevard.
• Read through what our customers are saying about our product.
• Check out our latest product release and how we're continuously working to improve.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.