Senior UX Designer Cross Product Experiences

Embark Trucks is America's Longest-Running Self-Driving Truck Program and is bringing autonomous freight mainstream. As covered by the Wall Street Journal, CNBC, Forbes, TechCrunch and and other outlets, Embark has announced plans to go public via a $5.2 billion SPAC deal that is intended to provide Embark $614 million to fund future expansion. Currently, Embark moves freight between LA and Phoenix using our purpose-built transfer hubs. Embark has aligned itself with truck manufacturers, shippers, and carriers to integrate our technology into the freight ecosystem, pursuing a business model where fleets own and operate Embark trucks. This is an incredibly exciting time for autonomous vehicles and our team is looking to grow.

Embark's Product team sets the direction and priorities for our growing Engineering organization. We build close relationships with our stakeholders including truck drivers, engineers, carriers, shippers, OEMs and more. Through those relationships we seek to foster trust and empathy while gaining a deep understanding of the self-driving problem and its long haul trucking application. We analyze on-road data with a fine-toothed comb and develop system requirements from first principles. We develop strategies and roadmaps for the team using metrics that we build from the ground up. We understand we have a responsibility to communicate these plans and our progress to the company to keep everyone accountable and ultimately accelerate the deployment of safe self-driving trucks.

The Product team at Embark is responsible for ensuring our internal and external facing products meet exacting standards across many dimensions to ultimately meet the needs of the customer.

Responsibilities

• Design highly intuitive, consistent, multi-modal and multi-sensory user experiences across Embark products including Embark UniversaI Interface, Guardian, Driver, and myriad internal products and services.
• Own UX projects from conception and research through implementation.
• Work 1:1 with Product Managers and collaboratively with key stakeholders to develop a deep understanding of both our internal and external customers and help the organization understand customer context, intent, and needs .
• Generate UX/UI design concepts, storyboards, wireframes, sketches, and prototypes to understand and communicate the interaction flows making up the whole user experience journey.
• Build effective feedback loops with customers and key stakeholders around key metrics including NPS and SUS or similar.
• Play a critical role in defining and pioneering Embark's design principles and practices.

Preferred experience

• 3-5 years of relevant work experience designing products that span digital and physical embodiments
• Experience designing for safety critical functions in automotive, industrial, aerospace or similar
• Experience with driver distraction issues including NHTSA regulatory guidelines is preferred
• Expertise with common UX/UI prototyping tools
• Experience building effective products for multiple end users
• Experience working in a fast moving and safety critical environment.
• Bachelor's or Master's degree in Design, HCI, Computer Science or equivalent strongly preferred
• Ability to communicate effectively cross-functionally while tailoring communication to stakeholders in different disciplines.
• Meticulous attention to detail
• A track record of leading and working with dynamic, high-performing teams.

Benefits

• A full time, competitive salary with equity
• Flexible paid vacation from the start
• 100% of the base insurance option covered for Medical, Dental, and Vision and a buy-up option for other plans
• Life insurance covered by Embark
• Access to a Flexible Spending Account & 401K Plan
• Snacks & catered lunches
• Work in a fast-growing startup revolutionizing transportation as we know it

At Embark we celebrate diversity and are committed to creating an inclusive environment for all employees.

When you apply, address the application to Kiana and let me know why you want to join our team.

Embark in the Press:
The Wall Street Journal - Embark Announces $5.2 Billion Deal to Go Public
Business Insider - Embark's Original Pitch Deck
Former "Mythbuster" Jamie Hyneman Hitches a Ride in an Embark Self-Driving Truck
CNBC - Our Partner Development Program
Forbes - The Embark Universal Interface
Navigating Highway Work Zones with the Embark Driver

Summary
Company name: Embark Trucks
Remote job title: Sr. UX Designer Cross Product Experiences
Job tags: Interactive prototyping, User Experience Design, Aerospace