Product Designer Credit

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam. #LI-Remote

About our team

The design team at Plaid is made up of product designers, design systems designers, brand designers, researchers, and content strategists who work with our cross-functional partners to create Plaid's products.

We believe that financial freedom includes all types of financial information, especially when it comes to how credit is determined. Our Credit product allows consumers seeking loans to verify their assets or income by connecting lenders with their bank accounts or payroll providers. We want to help change how credit is determined so that those without access to traditional credit scores can access the funds they need.

What you will do

We're looking for an experienced product designer to join our Credit Design team. Here you will spend time working with both Plaid customers and end-users to understand their needs and convert research insights into world-class experiences. You will be helping Plaid bring to life new products at the edge of the fintech ecosystem that help make credit accessible to all.

Within the Credit team, you will be supporting and even running research to uncover insights, shaping long-term product strategy together with cross-functional partners, and designing and shipping world-class experiences.

What excites you

• Giving people more control over their financial lives by making credit accessible to all
• Creating delightful and easy-to-use experiences that meet the needs of our lending customers and Plaid's consumers
• Being a tireless advocate for the users and user-centered processes
• Supporting product strategy as a product manager/designer hybrid
• Closely collaborating with engineering, product, and marketing team from planning through execution
• Researching with our customers and consumers to gather insights and assess market trends to drive the ideation and development of 0-1 products
• Contributing to our design culture through collaboration, presenting work, and sharing feedback
• An ability to bring clarity and simplicity to an ambiguous problem space.
• Ability to mentor others within the Design team

What excites us

• 6+ years of experience in creating and shipping quality digital products.
• Past experience in driving product thinking and strategy
• Proven record of collaboration to support and influence the team's direction, vision, and planning of deliverables.
• Solid understanding of how to create usable, accessible, and modular designs
• Deep understanding and consideration of business needs, goals, and metrics.
• Having a divergent exploratory process with the ability to communicate trade-offs
• Producing high-quality work across prototypes, pitch decks, wireframes, user flows, and pixel perfect design with delightful interactions
• Ability to communicate effectively with all stakeholders and contribute ideas across the entire product development process.
• Relevant experience in the Financial Technology industry or with Financial Identity-related products is a plus.
• Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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