Experian

Product Design Manager

Experian

Remote job description



Experian is looking for a talented Product Design Manager. As a Product Design Manager, you will lead a growing team of 3 designers. You will be a foundational member of the Product Team responsible for creation and optimization of Experian's white-label consumer facing products and partner experiences. You will work closely with other team members including Product Directors and Managers, Marketers, and Developers to define strategy, operations, and communications to guide the team to build best-in-class product experiences for our portfolio of responsive websites and native mobile apps (iOS and Android). The ideal candidate should not only be a subject matter expert, but also an industry thought leader with a strong and well-articulated product design perspective.

Responsibilities:

Aid the Director of UX and Product Design in driving the vision and strategy for the organization in order to deliver a world-class customer user experience, while helping to drive performance that includes continual improvement in business and customer experience metrics

Lead and oversee large-scale and complex design projects, establish and update UX design processes and mentor junior designers

Design within a complex application ecosystem to ensure a consistent, compelling and engaging customer experience across Experian's responsive/adaptive websites and native mobile apps (iOS and Android)

Aid in the creation of design deliverables and specifications in the form of user journeys, storyboards, interaction models, process flows, information architecture, wireframes, and prototypes based on iterative UX research and usability testing

Create solutions designed to scale and grow over time, as product functionality and content matures and as user requirements evolve

Understand qualitative and quantitative research data, business goals and requirements, and help the team translate them into functional designs

Optimize product usability and ecommerce performance by closely analyzing behavioral engagement metrics, business performance metrics, and testing alternative design solutions




Summary
Company name: Experian
Remote job title: Product Design Manager

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