Graphic Designer, Marketing Pro

Designing content to help the hardworking men and women of the home services industry deliver successful email, direct mail, and online ad campaigns to property owners.

ServiceTitan Marketing Pro is a new product that aims to provide a best in class comprehensive and data driven marketing automation for the home services industry. A key part of this product is a robust content library to assist the marketers to execute their campaigns.

You will be creating the content to help the hardworking men and women of the home services industry deliver successful email, direct mail, and online ad campaigns to property owners.

The Graphic Designer will help deliver a robust content library within our ServiceTitan Marketing Pro Products. You will work with a Copywriter, Product Management, Product Design, Product Marketing Team, and industry subject matter experts on ideation of content across our different campaign types. Then you will work with our content manager to build and deliver on a content calendar.

As our Graphic Designer, you will:

• Create social media, email, direct mail, and online ad assets and archive multiple repurposed assets for out of the box content for the ServiceTitan Customers
• Design creative asset templates tailored towards specific events in a customer lifecycle like unsold estimates, recent appointments, expiring memberships and more
• Execute across an increasing number of channels as the product grows
• Strive to resonate with the home services industry and audience, while advocating for creative refinement
• Be ready and willing to pick up any task and run with it
• Develop and maintain a set of design best practices as it relates to the Marketing Pro product
• Thrive in a fast-paced environment that requires independent self-direction, excellent time management ,attention to detail and an aptitude for team collaboration and open communication

To be successful in this role, you'll need:

1-3 years of relevant work experience

Bachelor's degree in Art/Communications/Design

• Proficient in Adobe Creative Suite (Illustrator, Photoshop, and Indesign) and familiar with WYSIWYG email editors and other graphics software such as Canva
• Familiar with social media platforms and email
• Basic understanding of audience segmentation and targeted campaigns
• Strong knowledge of digital photography and retouching

Vector illustration competency

• Must be able to manage multiple projects at once
• Enthusiasm for contributing to the team and learning along the way
• Able to listen and understand feedback, and then implement that feedback into their work. (Able to communicate feedback during creative reviews as well)
• Fluency in the principles and practices of design composition, typographic hierarchy, illustration and production

About ServiceTitan

ServiceTitan is the world's leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

• 1. Work/Life Balance: flexible work schedule, flexible PTO
• 2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
• 3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
• 4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.