Fast

Director of Product Design, Business Group

Fast

Remote job description

Build the world's fastest Identity and Checkout products

Company Mission

Our mission is to make buying online faster, safer and easier for everyone. Fast Login and Fast Checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sell. The company's products work on any browser, device or platform to deliver a consistent, stress-free purchasing experience. Fast is entirely consumer-focused and invests heavily in its users' privacy and data security. Headquartered in San Francisco but open to a globally remote workforce, we are a founders-led, privately held company funded by Stripe, Index Ventures, Susa Ventures and other world-class investors.

We're looking for a hands-on and inspiring Design Director to help Fast's Business group grow and thrive. Reporting directly to the Head of Design, and working closely with cross-functional partners in Product, Engineering, Research and Data, to name a few, the role will lead, manage and grow a team of Product Designers that focuses on Fast's Business and Seller experiences. This is a role like no other, at an especially exciting moment in Fast's journey. Our business is scaling rapidly and we believe this role will be central to fueling our continued growth.

You'll be in a position to own and shape our incredibly important seller and business experiences, making them more usable, useful, delightful, performant, and creating the foundation for Fast to build upon for years to come. The Business group covers key products and features for the many small, medium and enterprise sellers on Fast use to improve their customer's experiences, including the tools that help sellers get started using Fast on their sites and stores, managing their business analytics and performance, standards for optimizing the Fast button on their sites and platforms, including exciting avant garde placement in emails, ads and more for a "headless" checkout experience, payments and more.

Role

  • Drive the product design strategy: Envision what the experience for Fast could be, and work with your team and cross-functional partners to make it come to life
  • Design and ship product: Build a strong partnership with your Group's PM and Eng leads. Collaborate on quarterly roadmaps. Work with the stakeholders to ensure the different product areas are meeting their business objectives, whilst bringing value for our customers
  • Uphold the craft, improve the process: Ensure the design bar is kept high across all streams of work, that it follows Fast's design principles and patterns. Keep on iterating and improving the product development process, and make sure users continue to be the driving force behind our design decisions
  • Build and develop the team: Grow and mentor your team of designers. Work with your managers to help them develop the designers on the team
  • Elevate the design organization: Be a helpful and inspiring coach to the designers on your team. Enhance the rest of the design organization through mentorship and strong systems-building. Contribute positively to the culture of the design team through thoughtful initiatives

Requirements

  • Experience: At least 6+ years of experience in Product Design with 3+ years in a people management role
  • Track Record of Shipping: An experienced builder that knows what it takes to ship products, and can set up the right processes to do so at scale
  • Strong Collaboration: A clear & inspiring communicator that builds trust, is able to influence and bring alignment across the organization
  • Org Building: A team builder with experience managing up to 3 or more ICs, as well as experience in sourcing and hiring top talent
  • Inspiring Mentorship: A mentor who is energized by growing others' careers and knows how to empower a team
  • Product intuition: A strategic as well as tactical thinker that can identify tangible customer needs that intersect with and drive business goals, and can make the right calls and product decisions based on data and customer insights to drive this impact
  • Kindness & humility: An empathetic teammate that embraces openness, autonomy, growth the nature of the growth journey, and makes themselves available for their team and beyond
  • Strong Work Samples: Can tangibly showcase a track record of design leadership, end-to-end experience ownership and design excellence in craft

Plus

E-commerce, payments, and/or identity experience

#li-mt1

  • Benefits and Perks - Because People Matter
  • We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.

See what Fast can offer you:

  • Comprehensive Medical, Dental and Vision insurance (99% paid by Fast)
  • Globally remote with flexible work schedules and commuter benefits to fit your needs
  • Generous maternity & paternity leave for all family caregivers

401k match up to 4%

Competitive Salary & Equity

  • People-focused, unlimited & flexible paid time off
  • Inclusive events & programs to allow everyone to express their voice (or dance skills)
  • Monthly exercise, internet & office equipment stipends (and great snack perks)

#LI-remote




Summary
Company name: Fast
Remote job title: Director of Product Design, Business Group

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