Design Producer

We believe the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and infrastructure developers need to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

We're looking for a Design Producer to help our Brand Design team deliver beautiful, compelling, and impactful work. In this role, you'll be working closely with the Head of Brand Design and Design Program Management to implement a structured and efficient process for shipping high-quality work across web, events, campaigns, and more.

Day-to-day, you'll collaborate with Design, Marketing, Product Marketing, and external vendors to guide projects forward and maintain executional efficiency. You'll manage core infrastructure (such as goal-setting, intake, prioritization, and task management), oversee the delivery of strategic projects, and advocate for design quality across the company. You'll make sure teams are unblocked and calmly moving in the right direction with the right support at the right time.

What excites you

• Collaborating with Design, Product, and Marketing leaders to align on a shared strategy and resolve blocks that impede progress.
• Facilitating conversations around quality, impact and efficiency.
• Negotiating and driving for win-win outcomes.
• Moving seamlessly from meticulous, detail-oriented work to seeing the bigger picture around what to prioritize.
• Refining, implementing and evangelizing the design process across all areas.
• Joining a diverse, talented, and world-class brand design team.

What excites us

• 3 years experience in project management, program management, business operations, or product operations role in an in-house team.
• Preference for candidates with experience working directly with design management.
• Excellent written and verbal communication skills; must clearly communicate with team members, vendors, and senior management regarding program details and status.
• Experience partnering and managing expectations with cross-functional internal stakeholders such as Marketing, Product, Engineering, Legal, Finance, and IT.
• Demonstrated history of helping teams deliver creative excellence in the face of ever-changing obstacles.
• Ruthless prioritization skills and comfort saying no, even to senior leadership.
• Strong problem solving, project management, and organizational skills.
• Consummate team player eager to contribute.
• Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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