Solutions Engineering Lead
Remote job description
Marketers have a problem. Today companies spend over $1T to bring customers to the door, but $19 of every $20 they spend does not convert to revenue. Companies have no choice other than to dedicate large engineering and data science teams to manually build more relevant, higher converting experiences for different customer segments.
Mutiny is a no-code AI platform that helps marketers convert their top of funnel demand into revenue, without engineers. Mutiny gives marketers everything they need to drive revenue and prove it - from data and analytics to AI-powered recommendations and content writing. Our customers are some of the fastest growing companies in the B2B space including Notion, Ramp, Carta and Segment. We are backed by Sequoia Capital, YCombinator and CMOs from some of today's fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce and Snowflake.
About the role:
We are looking for a Solutions Engineer who will help sales bring on wildly successful customers while also being able to build new process. At Mutiny, you will be the first Solutions Engineer and will work closely with GTM leadership to develop this function from the ground up.
Here are some things you'll do in the next 18 months:
- Develop customized product demos highlighting the value of Mutiny and connecting the product to each customers goals
- Help customers develop requirements to support their decision making on why buy anything at all and why buy Mutiny
- Lead the technical scoping process in sales opportunities to help ensure successful implementations. You will become marketing ops' best friend
- Manage technical validation events that help ensure customers are confident and comfortable when buying the Mutiny platform
- Collaborate with Sales, Product, and CX to develop the Solutions Engineering playbook at Mutiny for yourself and future hires
What you bring:
- You have 6+ years experience in a customer facing role and 3+ years experience in a technical selling or sales supporting role
- You have experience working at companies with
Company name: Mutiny
Remote job title: Solutions Engineering Lead
Job tags: Customer Satisfaction, Customer Facing Roles