Remote job description

Who We Are

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role:

As a part of the Sales Transformation team, We are looking for a Senior Business Analyst to gather business requirements around key GTM initiatives, operationalize our data, using objective insights to solve problems, and measure the impact and success of Sales and Customer Success initiatives. You will work directly with our Sales Operations, Sales, Sales Development, Sales Engineering, Customer Success and IT teams to execute mission-critical business systems projects across the organization.

If you are customer-centric and service-minded, if you will be able to interact with end-users, executives, analysts, and technical colleagues - creating consensus and clear strategy where appropriate then this is the right role for you.

What You'll Do:

  • Drive requirements gathering & documentation, sign offs from stakeholders, hand offs to IT, UAT and deployments for both strategic projects and run-the-business (RTB) projects.
  • Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation.Write and maintain clear documentation on systems build and integrations with other business systems
  • Own relationships with key business partners from Sales, Sales Development, Sales Engineering, and Customer Success and ensure that critical business requirements are being captured.
  • Build and maintain the systems backlog for various GTM syste areas.
  • Collaborate with IT and other systems team to develop comprehensive solutions
  • Drive demo of new tools and technologies for the Sales and CSM ecosystem
  • Participate in regular biweekly scrum meetings and work with stakeholders to prioritize tickets and help build a good backlog for IT
  • Work closely with business stakeholders during user acceptance testing for tracking issues through to resolution and securing end user acceptance sign-off
  • Deliver continuous transformation by identification and design of both system and process improvements.
  • Maintain familiarity with other business systems and platform technology capabilities in order to make recommendations for upstream/downstream integration or functionality intersection points
  • Be the SME for the sales and CSM tools and systems support
  • Work closely with Sales Enablement team for any tools or process related changes and communications

What We're Looking For:

  • 5+ years of experience as a business analyst in the Go-To-Market systems.
  • Good documentation and business writing skills.
  • Previous experience on building process flow charts using any tools like Lucidchart etc
  • Good Knowledge of Sales or Marketing Business Processes
  • Hands-on experience around Salesforce.
  • Good understanding of Salesforce CPQ - Nice to have
  • Understanding of various sales and marketing tools such as Salesloft, Leandata, Catalyst, Linkedin Sales Navigator, ZoomInfo, JIRA Confluence and any new software applications.
  • Good understanding of Sales, SDR and CSM business processes
  • WIllingness to learn a new tool in the areas of Sales and Customer Success
  • Experience working in an Agile environment
  • Deep analytical skills that uses structured and unstructured data to inform key metrics and improve business decision making
  • Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
  • Please do not let an arrest or conviction record prevent you from applying for employment at Motive. Motive considers qualified applicants with arrest and conviction records.
  • Please review our Candidate Privacy Notice here.



Summary
Company name: Motive
Remote job title: Senior GTM Business Analyst
Job tags: license fees, business services, mobility

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