dbt Labs

Order Operations Analyst

dbt Labs

Remote job description

About Us
dbt Labs was founded in 2016 to empower analysts to create and disseminate organizational knowledge. Since then, we've grown to become one of the leading brands in the analytics industry. Our product, dbt, is used by thousands of companies. dbt Labs is a remote-first, values-driven company with a globally distributed team. You can learn more about our values here.

We are looking to hire an Order Operations Analyst with a strong background in Salesforce CPQ to help support the Quote to Cash process at dbt Labs. This role will provide direct support to the Order Operations Manager and they will be responsible for quote review and order booking operations on a daily basis.

In this role, you can expect to:

    • Review quotes for approval in Salesforce including configuration, additional terms, payment terms, etc.
    • Provide CPQ guidance and support to Sales Directors
    • Identify areas for process improvement and streamlining
    • Analyze fully executed Order Forms to ensure quote accuracy prior to order booking
    • Book primary quotes to order for closed won opportunities
    • Assist in resolving customer inquiries/disputes as they arise
    • Partner closely with Sales, RevOps, Legal, Finance, Product

You are a good fit if you:

    • BS degree in Accounting, Business, Finance, or equivalent experience
    • 2+ years experience with Salesforce CPQ and Salesforce Billing
    • Proficient knowledge and comprehension of quote to cash processes
    • Excellent attention to detail
    • Quote review experience
    • Order contract validation and booking experience
    • High growth start-up experience

You'll have an edge if:

    • Process automation and improvement experience
    • NetSuite experience
    • Stripe experience
    • Slack and Notion experience

Compensation & Benefits:

    • Salary: $95,000-$110,000
    • Equity Stake
    • Benefits: In the US, dbt Labs offers unlimited vacation (and yes we use it!), 401k w/3% guaranteed contribution, excellent healthcare, paid parental leave and a home office stipend.

What to expect in the hiring process:

    • A call with a recruiter
    • A video call with our Order Operations Manager
    • A panel round of separate video interviews with our Head of Accounting, Senior Accountant, Business Systems Engineering Manager, and Senior Commercial Counsel
Who we are
At dbt Labs, we have developed strong opinions on how companies should practice analytics.

Specifically, we believe that:
- Code, not graphical user interfaces, is the best abstraction to express complex analytic logic
- Data analysts should adopt similar practices and tools to software developers
- Critical analytics infrastructure should be controlled by its users as open source software
- Analytic code itself?-?not just analytics tools?-?will increasingly be open source

It turns out that a lot of other people believe this too! Today, there are 9,000 companies using dbt every week, 30,000 practitioners in the dbt Community Slack, and 1,800 companies paying for dbt Cloud. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. dbt is synonymous with the practice of analytics engineering, defining an entire industry. We're backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. We recently raised our series D: read the announcement here!

dbt Labs is an equal opportunity employer. We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! Please reach out to us directly at recruiting@dbtlabs.com if you need assistance or accommodation due to disability.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page here.

dbt Labs reserves the right to amend or withdraw the posting at any time.

#LI-Remote




Summary
Company name: dbt Labs
Remote job title: Order Operations Analyst
Job tags: Salesforce, finance, Quote to Cash

Share or copy

Job alerts