Gong

NLP Team Leader

Gong

Remote job description

Gong is one of Israel's most valued private software companies. Our solution uses machine learning and AI to automate big parts of customer-facing roles. Over 3000 innovative companies like Google, Amazon, AT&T, Linkedin, Novartis, Appsflyer, Monday, Walkme, Taboola, trust Gong to power their customer reality.

At Gong, we're building new-generation, machine-learning based software that automates big parts of customer-facing roles by "understanding" their conversations and related work.

  • Our solution guides sales professionals, coaches them on how to become better, performs tasks for them, and directs them to the best actions.

As an NLP team lead, you will solve hard business problems using SOTA NLP models, in the realm of text generation, text classification, question answering, information retrieval and more. You will pretrain, fine-tune and deliver to production large language models (LLMs), in multiple languages, and use your knowledge and creativity to answer business problems using real data. You'll also work with the Product team to shape Gong's product roadmap, and contribute to brainstorming sessions on ML projects.

You will:

  • Lead a team of exceptional NLP researchers, with a track record of publishing scientific papers and delivering models to production
  • Teach, mentor, and counsel the team, supporting their growth and professional development
  • Initiate, plan, prioritize, and manage ML projects, solving a real business problem for over one thousand brands
  • Conduct hands-on research to weave together data, product thinking, and algorithms to generate business value
  • Translate business problems into ML projects, brainstorm to identify the best approach, and conduct hands-on research to weave together data, product thinking, and algorithms to generate business value
  • Continuously evolve and help others evolve professionally, through joint work and mentoring, contributing to weekly brainstorming sessions, and staying up-to-date with the latest ML developments

You have:

  • Experience managing a small/large team
  • Subject matter expertise in NLP research, including in Deep Learning based methods
  • Intimate familiarity with a variety of ML disciplines and algorithms
  • Good communication skills

Advantageous if you have:

Published papers in statistics, machine learning, or artificial neural networks

Here at Gong, we like to encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities.

If this consideration is important to you when choosing a work place, we'd love to see you with us.




Summary
Company name: Gong
Remote job title: NLP Team Leader
  • location or timezone

  • category

    Data
  • posted

    646 days ago

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