Conexess Group, LLC

Digital Feedback Analyst

Conexess Group, LLC

Job description

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.

Conexess Group is aiding an Austin based client in their search for a Digital Feedback Analyst. This is a long term opportunity with a competitive compensation package.

******We are unable to work C2C on this role******
******Role is 100% Remote*******

  • As the Digital Feedback Analyst on this team, you will work closely with the Senior Product Strategist and Director XIA Product to create the strategy and design for digital feedback across our various properties.
  • Leveraging your skills as a product / project manager you will capture requirement and work cross functionally to ensure customer satisfaction goals are met.
  • In addition to strategy and execution you will partner with the Quant UX Analyst to deliver insights about our digitally adopted customers all in order to measure and quantify what we learn, invent and build.
  • Seek teammates who are curious, energized by solving problems, and passionate about improving the end to end experience.
  • Working cross functionally, you will focus on the end to end customer journey which includes the integration of both quantitative and qualitative data.
  • You will research and analyze data to distill customer trends, create and deliver strategies for capturing customer feedback, and identify opportunities to improve the customer experience and achieve business goals.

Desired Skills

  • Data wrangling and profiling
  • Data prep for analytics and data science
  • Data visualization and story telling
  • Presentations to partners and stakeholders Product / Project Management
  • Qualtrics is a must
  • Excel, JIRA, Confluence and MS Office
  • Experience in Tableau, SQL, Python, R- Preferred
  • Advanced degree preferred
  • 4-6 years of work experience in the IT field and a broad knowledge of technology.
  • Demonstrated ability to meet project deadlines and deliverables

#LI-RK1
#remote



Summary
Conexess Group, LLC
Digital Feedback Analyst
  • location or timezone

    United StatesUnited States
  • category

    Data
  • posted

    15 days ago

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