Remote job description

Lever's vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition software. As the innovation leader in our space, we are searching for great people to join us and push further.

We are proud of the company we've built so far, but we are even more excited for what is yet to come. Our 5000+ customers include global leaders, startups that are disrupting industries, and businesses around the world. Lever has raised $123 million in funding, most recently a $50M Series D in November 2021.

With an overall gender ratio of 50:50 women and men, Lever is also fiercely committed to building a team culture that celebrates diversity and inclusion. We have been certified as a "Great Place to Work", along with "Best Company Outlook 2022," and "Forbes Best Startup Employers 2022," and the list keeps growing! Our people are Lever's biggest competitive advantage. For more information on our team culture, visit https://inside.lever.co/.

The challenge

As a Business Intelligence Analyst, you'll identify trends and actionable insights from our data and use analytics to develop recommendations on how our Go-To-Market teams can move the needle. This will strengthen the relationship between all of Lever functions and result in better alignment across our organization.

The opportunity

You'll be instrumental in supporting our quickly growing revenue organization and building out the analytics framework that will scale Lever to the next level. The work you do will impact the way our marketing team measures performance and makes decisions on where to invest for the highest ROI.

You will use your prior analytics experience to dive deep into our reporting and identify the levers that drive our business. In your past, you've reached the limits of reporting in Salesforce, hit the row limits in Excel, and taught yourself (or obtained certs in) SQL to keep going past them; at Lever, you'll put those skills to the test.

The team

Lever's Analytics & Operations organization is a tight-knit team with diverse backgrounds -- but what we have in common is the ability to take complex problems, break them down to their individual parts, and put them back together in a way that delivers insight or drives business results. You would be a core part of the team that helps us provide those insights.

The skill set

  • 5+ years of experience in data analysis and measuring performance of different functions, preferably in a B2B SaaS company.
  • Analytical and quantitative problem-solving skills and the ability to communicate complex ideas effectively.
  • Ability to remove your own roadblocks and identify what you need to succeed.
  • Advanced experience on reporting with SQL and Excel/Sheets is a must. Experience with visualization and BI tools like Tableau or Looker is nice to have. Familiarity with Marketo, Salesforce data architecture is a major plus.

Within 1 month, you'll

  • Attend Ramp Camp, our company-wide onboarding program, and complete a starter project with your class; present findings / project to relevant stakeholders and follow up as necessary.
  • Participate in our Sales Ramp Camp, our newest branch of onboarding developed specifically for the sales team.
  • Learn about the suite of Lever products in Sales Ramp Camp; be able to discuss the Lever origin story and understand the decisions and intentions that shaped the product as it is currently.
  • Onboard with the Analytics & Operations team to learn about our business application stack, data lake, data warehouse, and our automated processes and procedures to transform our business critical data elements. You will learn how our prospect and customer data is organized. You will learn how the systems are connected, what data passes through them and how a lead becomes an opportunity, how an opportunity becomes a customer, etc.
  • Meet the team members on the Analytics and Operations team through a series of 1:1s so you can partner effectively with them and learn about their roles & responsibilities. Similarly, you will meet with functional leads to build rapport and understand how they measure the business.
  • Build your Individual Impact Plan to track your career growth and set goals, you'll present this to your manager and use this tool to measure your success moving forward.

Within 3 months, you'll

  • Build metrics and dashboards in Looker to monitor the performance of functions
  • Own the success of your analytics projects by facilitating requirements gathering, analyzing data, performing proper quality checks, etc., all while bring the users who will benefit along for the ride.
  • Participate in monthly go-to-market meetings to review team performance, trends, and proactively identify issues and propose solutions to improve our processes.
  • Work closely with our leadership teams to identify which segments and service offerings are more likely to use Lever, and eventually expand and renew.
  • Work with Finance counterparts on operation plans and build the models that will be used for setting functional goals.

Within 6 months, you'll

  • Prepare your analysis and insights into executive-ready presentations and present your findings to our senior leaders at Lever.
  • Expand on existing ways we can incorporate our customer usage data into new reporting efforts.
  • Identify opportunities and implement measurement strategies to capitalize on these opportunities
  • Work with our analytics stakeholders to continue to drive the creation, expansion and adoption of our Data Warehouse
  • Develop and roll out ways to measure the effectiveness of our existing customer marketing programs.
  • Partner with the other support teams to identify opportunities for Lever

Within 12 months, you'll

  • Build new analytics and migrate existing dashboards to our Business Intelligence tool for real-time insights and so our non-technical users can self-serve certain reports.
  • Identify measurement gaps in the marketing funnel and build a roadmap to migrate us to a multi-touch attribution model.
  • Identify, scope, and execute on projects that increase net retention, reduce churn, and help our customer success, customer support teams achieve their goals.
  • Chart your individual growth plan to continue growing your career at Lever.
  • Continuously evolve your initiatives to meet the ever-changing needs of Lever's business and customer base.
  • Is this role not an exact fit?
  • Sign up to stay in touch, we'll let you know when we have new positions on the team.

The Lever story

Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. The LeverTRM features allow leaders to scale and grow their people pipeline, build authentic and long-lasting relationships, and source the right people to hire. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and more, to inform strategic decisions between hiring managers and executives alike.

Our platform also enables companies to hire with inclusivity in mind, helping eliminate any hiring bias. Lever supports the hiring needs of over 5,000 companies around the globe including the teams at Netflix, Spotify, Atlassian, KPMG, and Nielsen. For more information, visit https://www.lever.co.

California residents applying for positions at Lever can see our privacy policy here.




Summary
Company name: Lever
Remote job title: Business Intelligence Analyst
Job tags: saas / subscription, freemium, business services, hr, recruitment

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