At Loop Support, we help small businesses provide amazing customer support. If you're smart, kind-hearted, and enjoy learning new things - we'd love to work with you!

We're looking to hire seasonal customer support specialists, for the upcoming Thanksgiving and holiday season. We have several shift options available, ranging from 20 - 40 hrs/wk, and we're happy to work with you to craft a schedule that makes sense for you.

Although this role is seasonal, we're aiming to extend long-term offers to high-performing specialists. We are a 100% remote company, so this role will remain remote post COVID-19.

Responsibilities:

Respond to customer inquiries and complaints, via email
Answer questions about products
Troubleshoot and resolve product issues and concerns
(Optional) Assist customers over the phone

Qualifications:

Excellent written communication skills
Positive and professional attitude
Distraction-free home office
Stable internet connection
Interest in cooking & food is a plus
A good sense of humor doesn't hurt!

Perks:

Flexible hours
Referral bonuses
Career advancement opportunities

Company DescriptionWe are a San Francisco company that helps startups with their customer support. You will be doing support for our clients, but you will be managed and trained by our team. We are extremely friendly and we have a very positive work environment. We do all of our training and communication over video calls and chat, since the majority of the team are remote. There will be opportunities to take on more companies or expand your hours if you do a good job in this position.

Summary
Loop Support
Seasonal Customer Support Specialist ($16/h, Remote)

Tags: Business